COVID-19 has impacted almost every industry, including the banking sector. The current study reviews Multinational Enterprises (MNEs) and small and medium sized enterprises (SMEs) agility from the entrepreneurial team concept using the ambidexterity and strategic agility approaches by emphasising the crises due to COVID-19. Using closed-ended questionnaires from the Lloyd Banking Group, UK employees' a snowball sampling technique will be used to determine the participants. In addition, a quantitative research method will be employed to analyse the results, and statistical techniques like Regression and ANOVA will be used. The key findings of the proposed research will be advantageous for organisations to sustain their innovative process and give it a competitive position by ensuring that the process is beneficial for their customers, in addition to the Lloyd Banking group case study, which will be helpful for the firms in the banking sector to become aware of the advantages of ambidexterity.

STEAM (Science, Technology, Engineering, Art and Maths) aiming at creativity and transdisciplinary problem-solving skills of future entrepreneurs and employees by bringing arts into traditional STEM education. STEAM education is getting more popular, but still lacks conceptual clarity in pedagogy and empirical research. This paper focuses on STEAM approach in innovation and entrepreneurship education, and especially explains how to integrate the arts into innovation management traditional and online classes. Using action research approach three workshops were examined: music, theatre, and visual arts. The results show how university teachers of innovation management with no professional arts background can do STEAM teaching and adopt lessons depending on the teaching mode. They also point out the design principles based on pedagogical, technological, and content knowledge based on the principles of TPACK model.

To address grand societal challenges, united actions from multiple actors are required. Innovation management in mission-oriented, collaborative contexts is however a particularly tall order. In parallel, ISO standards for innovation management have become available. This paper has studied nine collaborative innovation initiatives (diverse domains/levels) to capture their experiences and challenges. These were analysed regarding the relevance of applying standard-based frameworks for innovation management in such settings. It is concluded that a standard-based framework for innovation management can be applied as a support for both planning and execution, making a relevant starting point to ensure crucial aspects are not overlooked. Thereto, this paper also presents a tentative methodology aiming to contribute to the planning and execution of such collaborative innovation initiatives. The methodology contains (1) a preparatory step of mapping the initiative, and (2) a second step utilising a set of guiding aspects in the form of questions and claims.

This study intends to suggest the research propositions, in order to explore the relationships between business model innovation (BMI) and entrepreneurial opportunity in the context of a social venture. By using the integrative approach of literature review, this study defines social entrepreneurial opportunity and discusses BMI in terms of a social venture. This study defines a social venture's BMI as its BM design and change. It suggests that a social venture's business model design process is related to the exploitation of an identified entrepreneurial opportunity. Secondly, it proposes the relationships between BMI, innovation drivers (technology push and market-pull) and an identified entrepreneurial opportunity. Thirdly, it suggests the discrepant impact of an identified entrepreneurial opportunity on innovation in business model.

How managerial cognition of external environmental change and internal resources influence business model innovation(hereafter BMI) has been an important topic at the field of innovation(Spieth et al., 2014). However, there has been a shortage of study to examine the relationship between a firm's shared managerial cognition and BMI(Sund et al., 2021). Thus, this study has an intention to look into the relation between them in the cases of Over the Top(OTT) platform BMI in Korea broadcasting media companies.

This study explores how dedicated biotechnology firms' (DBFs) strategic management processes and knowledge-based systems contribute to their development of an entrepreneurial orientation (EO). DBFs are small medium-sized firms that are dependent on the environment for resources. By acting entrepreneurially, these firms can acquire the resources they need to develop new therapies. The results indicate that DBFs that are in biotechnology clusters, frequently scan the environment, and promote knowledge-based relationships among employees are more likely to develop an EO than DBFs that do not possess those characteristics. Cluster analysis was performed to explore how resources are configured in those DBFs that possess an EO and those DBFs that are not likely to act entrepreneurially. The findings suggest that a DBF's strategic controls, knowledge-sharing capabilities, and scanning systems have a significant impact on DBFs' development of an EO.

Hybrid organizations in the circular economy face challenges of resource constraints as they emphasize the use and reuse of materials as an opposite to the linear production system of taking, making, and disposing of resources. Therefore, entrepreneurs need to find novel solutions for resource mobilization to create social value. However, we know little of how values influence resource mobilization behavior and strategy formation of startups in the circular economy. With qualitative, multiple-case study research we identify four distinct patterns of resource mobilization serving different purposes in strategy formation. While three patterns - resource-seeking, material bricolage and ideational bricolage - are established concepts, we identify and conceptualize a fourth, unique pattern: value-based bricolage. By conceptualizing the domains of value-based bricolage and examining its function in strategy formation, we provide new insights into how hybridity influences strategies to overcome resource constraints and how bricolage enables social value creation.

For economical success, organizations aim to figure out the product ideas which are mostly in line with the organizations values or goals. To do so, each organization has its individual evaluation criteria for choosing the best fitting product idea. In research, many approaches exist giving examples for evaluation criteria which are used for product idea selection and divided in several clusters. Nonetheless, neither an approach exists that includes a detailed holistic list of evaluation criteria for supporting organizations nor a methodology selecting the individual evaluation criteria and combining the evaluation criteria with methods for prioritization and evaluation methods for selecting the best fitting product idea for its specific case. Therefore, organizations need to be supported by a holistic methodology for idea evaluation including a holistic view on evaluation criteria. The generated method shows in a structured and easy understandable way within individual steps how to prioritize criteria and select the most fitting product ideas. The research shows a detailed list of all evaluation criteria listed in other research that has been done before, for example, combining the research results of (Messerle 2010) and (Carbonell-FoulquiØ at al 2013). By including the research of (Grîëler et al. 2021), the individual focuses on evaluation criteria and evaluation methods are combined in one approach. Therefore, the research represents a holistic overview of all possible perspectives that organizations may have in selecting the most fitting product idea. In a fast and easy understandable way it supports organizations in innovation management decisions. The list of evaluation criteria can be used by other researchers for point of decisions in other contexts.

This presentation describes the process and results of an Open Innovation project conducted by a leading European telecommunication provider. The objective of the project was to identify and tap into the potentials of XR applications, i.e., augmented, virtual as well as mixed reality hardware and software for future sales & customer service interactions. For this context, XR is seen by experts as an important "enabling" technology for the transformation of retail activities. The presentation covers on the one hand side the different activities and steps taken to tap into the international research and start-up scene. On the other hand, it presents the top-rated participants and their proposed solutions. By that the paper gives insights into the potential of XR as well as into the methodical approach to how companies can tap into new technologies in general.

Systems Engineering (SE) proved to be an effective set of tools and techniques to manage complex projects and improve project results in multiple industrial segments. Unlike software and aerospace industry, the automotive domain has barely applied SE in product development yet. In this study, we present comprehensive results of an SE implementation project conducted in a scaled model environment of automotive product development. This is called the Formula SAE. Majority of the data have been recorded in a participatory action research, in which we combined close monitoring of organizational processes with in-depth interviews as appropriate. Findings include the illustration of our implementation processes on a flow-chart, the effectiveness increasing impact of SE through the example of a sub-system, plus, the validation of results by industrial managers.

Living Labs in the Health and Wellbeing domain have the ability to integrate ICT tools and other technical devices into the research and innovation withing this domain. However, there is there is no systematic understanding what kind of ICT tools and other technical devices are used by living labs and how they can be categorized. This study presents the creation of a taxonomy for systematically grouping data and devices used in living lab concept, as well as the technical representation framework. The analysis concluded with 8 categories and 63 subcategories of data that are gathered from Living Labs using various technologies. The taxonomy and the included data model enables Living Lab researchers and customers quickly find what tools they need for their research while supporting open data movement among the living labs.

Innovation and organizational change are important in today's dynamic and complex digital environment. However, the extant research on digital innovation lacks apposite operationalizations of the relationship between innovation and digital capability. In this paper, we operationalize digital innovation capability as an institutionally manifested, multi-level and multifaceted phenomenon. Our construct is a practicable and systematic, yet lightweight, framework for digital innovation management. The framework would inform innovation leaders how digital data and technologies can be adaptively applied at different institutional levels to create new value. This allows companies to develop their innovation activities and digital strategy in a more targeted way, assess the effectiveness of innovations in a more timely and accurate manner, and provide a scaffolding for digital innovation.

This paper discusses elements of a data-driven organizational culture that enables companies to work with and share data in their business ecosystem. Big data and data analytics have been recognized as a potential source of value for many companies. However, capitalizing on data still proves to be a difficult task for many organizations. A data-driven organizational culture plays a key role in this process. The paper draws on a field study and on qualitative interviews to discuss how data-driven thinking and acting build elements of a data-driven culture. Such thinking and acting is created by alternating between the levels of analysis of individuals, organizations and ecosystems in order to sensitize the agents for data and data sharing and for overcoming established boundaries of a company.

In the implementation of research projects and results, it must be recognized that new knowledge, inventions, and innovations often have difficulties in developing their full potential and/or fail to find their final way to application in economy and society. This gap between knowledge generation and research valorization is extremely unsatisfactory. To achieve a continuously high degree of effectiveness, knowledge generation, transfer and research valorization should be addressed in different contexts from the very beginning and integrated conceptually into the research and transfer design. Therefore, we provide an approach to archive higher levels of effectiveness of knowledge generation, transfer, and research valorization based on contextualized supporting measures adjusted to the specific application. Furthermore, new fields of application and additional spillover effects, optimization potentials and further expansion potentials of existing actors and networks can be precisely recorded and addressed.

Utilization of data and digital tools are among the key capabilities facilitating the transition to Circular Economy (CE). Therefore, firms need to develop new dynamic capabilities for the utilization of data, as a part of circular economy implementation. In this paper, we investigate how data analysis capabilities in the CE SMEs are developing in the joint action between university and companies. We introduce a comparative multiple case study of three CE SMEs, all located in Finland, who have developed their data analysis capabilities by participating in a collaboration project with university. This development of the firms' data analytics capabilities in this collaboration are analysed in this study by employing a framework of relationship learning. As a result, this study presents recommended practices for knowledge sharing, joint sensemaking and knowledge implementation to support the development of SMEs' dynamic capabilities in data analytics through university-industry.

The aim of this paper is to investigate the effects of the relationships between personal characteristics, thinking preferences and learning activities on academic achievements in creativity studies for innovation management. Development of theory related reflexivity on creative experiences and competence as well as training of required skills in innovation processes needs to activate both the pre-requisites and predictors of creativity (OECD, 2019). Statistical analysis of quantitative data and qualitative data collected within the framework of a course aiming to develop competence and skills for creativity in innovation processes' is presented. The results are related in the model for covarying creativity constructs based on the statistical correlation and regression analyzes. Based on this developed understanding consequences for developing creativity competences and considerations for assessment and grading of academic achievements.

The German machine manufacturing industry has undergone an enormous digital transformation in the last decade driven by the potential of new digital technologies and increasing customer needs. As a reply to the technological potential, machine manufacturers have started connecting their products with data communication devices and developed multiple smart services for expanding their excellent physical products to product-service-systems. The development of digital services was motivated by enabling new sustainable competitive advantages and leveraging new revenue sources. In this paper, we intend to develop and propose a classification framework for industrial smart services based on a literature review and case studies from leading German manufacturing companies, which is intended to contribute to a holistic view and to make portfolio decisions on smart service in the manufacturing industry clearer and more transparent.

Ongoing technological advancement forces firms to get access to a broad pool of knowledge to successfully deal with recent market challenges. This calls for the utilization of creative hubs - e.g. coworking-spaces - that provide a collaborative environment and offer access to a broad pool of individual knowledge. Against the background of a knowledge-based perspective, we employ a multiple-case study approach including seven cases that covers both, provider and user perspective to understand how coworking-spaces function. Our findings show that coworking-spaces change the traditional logic of work as allow for an opportunity to create short-term micro alliances between individuals to solve distinct challenges. Our study contributes to a better understanding of knowledge sharing and also enhances the by now very limited perspective on micro alliances.

Living labs is a rapidly growing stream of innovation management. Although previous research has documented living labs from a variety of perspectives, the underlying core of living labs and their principles remain largely underexplored. Therefore, the present study analyses the essence of collaboration in living labs, inspired by the lenses of quantum theory which offers a novel approach to studying social phenomena. More specific, the study draws upon ideas from living labs and quantum theory to discuss how living labs canvas and aim at solving real-life problems, using the key principles of quantum computing. In so doing, the study applies key concepts from quantum theory to social phenomena, including the ideas of wave-particle duality, superposition, collapse of wave function, field theory, and entanglement. In this vein, the study contributes to our understanding of "social quantum computing" that can speed up collaborative innovation activities in living labs.

Commercialisation of university generated intellectual property (IP) has suffered from low rates of licensing to either established companies within industries or university spinouts. The embryonic nature of the technology is often the reason for the low level of adoption as the IP is deemed high risk. There is a body of evidence detailing facilitators and barriers to the success of university spin-outs in general. However, medical technologies differ due to the burden of evidence required to enter the market. Further research into the barriers and facilitators specific to this industry is required. Significant barriers in the medical technology industry include clinical studies/trials, health economics modelling and regulatory approvals. Facilitators such as the UK's The National Institute for Health and Care Excellence (NICE) Medtech Evaluation Program (MTEP) have been established to help improve the adoption of technologies. Our research will evaluate current facilitators and barriers specific to medical technologies.

Innovation is portrayed as a central element of obtaining social or economic goals, and it is often labelled as a survival imperative for organizations. An emergent approach to managing innovation activities taken by scholars and organizations working with innovation is the focus on systematizing innovation through innovation management systems (IMS). This study explores the implementation of such a system, in two organizations characterized as first movers as implementers of the ISO 56002 IMS standard. Through a multiple case study, using multiple sources of data, the research identifies key determinants of implementing the system. It holds some managerial implications as well, showing that contextualizing the IMS, creating an innovation strategy and comprehensive innovation training are some of the key determinants in ensuring the implementation of the system.

Systemic innovation as a concept and theory is still undeveloped for understanding and managing innovation. By a focus on processes where actors innovate systemically, where systems are seen as something constructed by innovators rather than given in reality, systemic innovation adds to leading approaches to managing innovation, like open innovation, triple helix, as well as innovation system and ecosystem, with potentials to be developed into a new paradigm in innovation studies and innovation management. Through conceptual development, literature review and empirical study at three industrial innovation centers focused on industry transformation, a model for systemic innovation is developed. The model aims to contribute to theory od systemic innovation as well as be potential guide for practitioners in innovating systemically.

In management education the focus is on training students to become problem solvers. In most cases, problems are well defined and students are called in a more-or-less structured way to respond. It is not up to more advanced (and in most of the cases elective) courses like innovation, creativity and entrepreneurship that students get acquainted with open inquiries that require 'problem finding' before 'problem solving'. However, in real life management problems are ill defined, resources are not always adequate and information is missing. This is leading to a great number of different roots to solve a problem. To the best of our knowledge research on case writing by students has only sporadically beeing conducted out of Anglo-Saxon countries that have a great tradition in management education and none in southern European countries. Moreover, with one exception all research on student case writing focuses on later stages of management education and not on freshman students as a means for setting the basis for 'divergent thinking'. To this end, the first aim of the paper is to assess Greek and Cypriot student perceptions on case writing as a learning activity that is suitable for freshmen. As also indicated earlier, students writing case studies have several roles such as the role of the researcher, the petitioner, the interviewer, the negotiator, the writer, the editor and the team-member. As these roles require both soft and hard skills, the second aim of the research is to recognize if personal characteristics influence student perception on case writing. In other words, is case writing a learning activity that is suitable with all personality types?

Advances in the digital field have opened up platform-centric innovations. This paper extends previous research on disruptive innovation by discussing the competition for platforms in the face of digital disruption, exploring how local, small producers can survive and make an impact in an era of fragmented supply and demand. Using Taiwan's local music streaming platforms as the case subjects, this study attempts to draw from the experience three conditions required to build a niche platform: small and diverse producers, unique and appealing artwork, and high connection with local scenes. When platforms are able to link highly heterogeneous producers, productions and scenes, they can gain a niche position through heterogeneous supply, incubating optimal distinctiveness and cultural embedding, thus establishing a niche platform identity and gaining a competitive advantage through the pursuit of uniqueness.

Artificial Intelligence (AI) is one of the key technological trends and tool sets that can be observed currently. Almost every industrial organization seeks the right way to implement AI and add value on basis of their data. However, many AI projects fail, and the reasons range from the lack of technological maturity to the unclear business models and inclusion of the right people in the project teams. More than 200 assessments with industrial companies have paved the way towards developing a framework in order to support industrial organizations to identify and successfully implement AI-based use cases. This multidimensional guideline helps organizations in considering not only the technological readiness, but also the business model building and cultural component of introducing change of disruptive digital technologies, such as AI.

Digital, data-based nudging is seen as an innovative method for influencing behaviour without threat or banning options. However, concerns have been expressed that it is a paternalistic way of manipulating people into behaviour that even taps into subconscious and automatic decision-making. In light of tailoring nudges with big data for personalisation for added effectiveness, ethical problems about privacy of personal data arise. In our contribution, we address these challenges within the framework of responsible innovation. For the field of sustainable mobility, we demonstrate how responsible digital nudges can be designed by incorporating reflexivity and inclusion. We discuss how ethical implications as well as issues of data privacy and use of personal data can be reflected in the design process of data-based nudges, and present results from co-creation workshops that were used to get feedback, improvement and new ideas for nudges. Finally, we give recommendations for designing responsible digital, data-based nudges.

Companies have ambitious circular economy and other environmental commitments, that call for innovative approaches. At the same time, the burgeoning availability of data is transforming how businesses operate. The aim of this Action Design Research is to understand the value of utilizing versatile product lifecycle and value network data for realizing circular economy and environmental sustainability. The findings are a result of a 6-month research project with a manufacturing company carried out in January to June 2022. Based on the outcomes of the work and by assessing the process we aim at defining a set of design principles for creating environmental, customer, and business value out of data. The results will contribute to the understanding of the innovative power of data in environmental sustainability and circular economy and give recommendations for practitioners looking for ways to utilize data for the benefit of environmental sustainability.

Artificial intelligence is a reality for most businesses. Conversely, it is widely accepted there is an environmental crisis lurking. Governments are implementing tougher environmental regulations. Also, the mindset of customers is rapidly changing towards sustainability. Business must improve their environmental performance. Some researchers argue AI is a major contributor to carbon emissions. Others claim AI can be an aid in fighting climate change. This paper is focused on the latter. When it comes to AI and sustainability, there are two ways of thinking about it. The sustainability of AI and AI for sustainability. The purpose of this paper is to investigate the use of AI as an enabler of sustainable business processes. In terms of contents, a concise literature review on the topic is completed, an analytical framework is proposed, multiple industry examples are analysed and discussed, preliminary findings and opportunities for future research are also discussed.

This research investigates how organisations can strengthen their innovation generation, from idea to commercial development, by leveraging appropriate scaffoldings, temporary supportive structures. The research was based primarily in Greece during the Covid-19 pandemic and expanded to European and North-American organisations examining their repertoires of practice with a focus on digital tools. The underpinning theory is bricolage, making do with what is at hand, which is applied to the context of innovation in combination with the concept of scaffolding. A thick description of innovation generation scaffoldings was arrived at through qualitative research methodology. The data collected indicate that practitioners of innovation benefit from actively curating the internal and external scaffoldings that influence the capacity for innovation generation. Data showed that these scaffoldings include leadership stance, budget for failure, and active metaphors.

In order to cope with the complexity in modern product development and still being able to develop products with high potential for innovation, MBSE - Model-Based Systems Engineering is seen as a promising approach. However, despite envisioned benefits, MBSE still lacks acceptance in practice. In this contribution, we derive ten fields of action to address individual and organizational acceptance of MBSE approaches. We propose a comprehensive MBSE methodology addressing the identified fields of action. Therein, the developed methodology combines a reusable formal model structure with target-oriented modelling activities that can be used in an agile way for modelling. Assessment of the acceptance of the developed methodology along the identified fields of action indicates a positive perception of intuitive application and usability of the methodology. The presentation of model contents to external stakeholders has been identified as an open question for further research.

Workforce management aspects are offering tremendous opportunities to create the right premises for the digital and technological change under the I4.0 paradigm. Additionally, adequate human capabilities can help to grasp further opportunities resulting from I4.0, including firm sustainability. This study focuses on the 14 relevant managerial competencies, identified by Shet and Pereira (2021), for a successful I4.0 environment. An empirical analysis is developed to weight the importance of these capabilities and to understand their implications for sustainability (defined here as corporate sustainability). The focus is specifically on the social dimension of sustainability, firstly identified by Elkington in the Triple Bottom Line. This research aims at identifying human competencies needed for a successful digital transformation and adaptation to I4.0. Further, the goal is to identify synergies between I4.0 and sustainability, which represents a compelling topic in organizational field.

Public sector organizations have been relatively slow in their adoption of digital innovation with it being even a novel idea until recent years. However, rapid technology development in digital innovation took place alongside the effect of rapid adoption to counter the global pandemic, therefore digitalization has become a global necessity with increasing policy calls for adoption. To keep citizens safe through the pandemic, countries have implemented several new technologies, digital transformation took place, bringing with it digital disruption in the areas where these changes happened too suddenly. In Panama, this was also the case, and the speed in which digital transformation happened provided research opportunity. This is the research gap this study is focuses on.

The paper addresses companies' challenges in the implementation of strategic trend management initiatives and regarding the interpretation of trend implications for their business models. A macro trend dialogue approach was developed by considering established findings from trend management approaches in the literature. The findings demonstrated that collaborative reflection, questioning, and deduction of collective trend management actively supports companies in working with macro trends, particularly in interpreting, evaluating, and contextualizing trend insights towards organizational structures, within the created intercompany setting. Companies experienced a fresh perspective in spotting trends and formulating strategic consequences individually and collectively. The transfer of obtained capabilities into the company can serve as a solid basis for the creation of a corporate function assigned with trend management, analysis, goal and activity formation, and implementation structures.

Insect eating or entomophagy is a new, promising, and sustainable food alternative for Western countries, where it is still limitedly adopted by Western population. Even if Generation Z consumers in Western countries are embracing sustainable products and are more open to insect-eating and to the integration of insect-based food in their daily diet, entomophagy adoption rates are still low. To contribute meaningfully to planet safeguarding the adoption rates should be increased in the next years. In order to persuade these consumers, effective communication and information "enablers", such as information provided by influencers, but also augmented reality (AR), and virtual reality (VR) should be considered. This research explores the role of these new "enablers" in motivating entomophagy adoption by generation Z consumers in Western countries and provides researchers and food industry practitioners with valuable information.

Even though living labs are promoted as an effective open innovation approach, there remain knowledge gaps about factors that influence their effectiveness and success. We conducted a scoping review and analyzed the literature about the evaluation of living labs and identified 43 enablers and 37 barriers to effective and successful living labs organized around governance, processes, features of living labs, features of participants, adaptability, social dimensions, training and research, technology, and elements beyond the living lab. As part of this work, we also reviewed study objectives, knowledge gaps and future considerations to identify key areas to investigate in future research about living lab effectiveness. In this paper, we present our findings and provide recommendations to guide the development of frameworks for measuring and monitoring the success of living labs, as well as other considerations to promote their effectiveness.

Despite recent technological advancements and new mission-oriented innovation policies, researchers and practitioners have been claiming that existing solutions to the current societal issues are still too fragmented. This calls for further research on how new forms of collaboration can be developed to better address the inherent complexity of such challenges and generate collective responses. We do it through a single case-study that qualitatively explores the emergence process of an ecosystem of actors built around a Technology Social Venture (TSV) with a transformational social mission. Our study contributes to the literature of innovation ecosystems and social innovation by offering a new perspective that 1) goes beyond platforms; 2) combines actors from different sectors with a common social mission; 3) complements the traditional conceptualization of ecosystem adopted by social innovation scholars; 4) analyses the impact of technology on social change processes challenging dominant institutional logics.

Customers interact with firms using multiple touchpoints in complex ways - thereby challenging service firms to create favourable experiences for each customer. In industrial service innovation literature, there has been much attention given to how innovation is measured in terms of the internal activities that occur within a large firm or how nations perceive their innovation activities. As evident, it is typically neglected how customers experience the innovation efforts that companies put in. This study conducts a hybrid review to develop an integrative framework to model the Swedish industrial service innovation. The hybrid review will be complemented by interviews with different B2B companies in Sweden. By the application of data scrapping, we conduct a semantic network analysis on innovation perceptions of industrial companies on LinkedIn. The finding from this study will portray a holistic map of the extent to which academia and industry views are aligned in customer-centric industrial innovation.

The study extends the existing knowledge by investigating the conditions for successful know-how transfer between ecosystem partners in the field of design and branding in the SME sector. While University-Industry partnerships, and the type of collaboration where companies open up their innovation process with the support of external resources (open innovation) finds favor in Switzerland, there are insufficient research on the design/branding aspect. Little is known about open innovation in the implementation phase, more specifically, at market entry. The strength of such an approach is that design/branding collaborations go beyond product and service development and focus on long-term strategies with no immediate return such as increased visibility and branding. Branding and therefore the creation of awareness should be in the foreground, by not only increasingly involve designers and marketers in the development phase, but also bring both together to clearly elaborate the value proposition and differentiation.

This article investigates the modelling and simulation that supports the implementation of Industry 4.0 through two industrial SME case studies. Our findings suggest that the importance of modelling and simulation is increasing significantly also in the SME context as the use of smart manufacturing technologies proliferate in every industry. Rather than applying all-embracing modelling and simulation tools, SMEs need lighter task-focused tools, which they can nimbly utilize and avoid big investments in modelling tools as well as competence development. Larger companies are leading the Industry 4.0 development, but to take full advantage of the benefits it promises, they need to engage their supply chains that often include SMEs. Further research on the changes Industry 4.0 brings about is needed to support the different stakeholders in the value chains better. Research is also needed in order to take advantage of the opportunities, and to respond to the challenges of this transformation.

Despite the increasing importance of transcenting organisational boundaries through business models innovation both scholars and practitioners struggle with identifying the best ways to balance opening up their innovation process, their strategies and their business models. That is why our systematic literature review grounded in the business model literature aims at identifying antecedents and consequences of opening up as well as establishing open business models. As a result of the analysis of the 81 peer-reviewed articles from academic journals listed by Financial Times we develop a theoretical framework, which helps to shift attention from firm to network by converging the resource-based, stakeholder, and ecosystem theories as well as value chain/network concepts. Our study offers implications for theory and practice on the effective utilization of collaborative models.

The health crisis of the last few years has affected many enterprises, especially SMEs. Difficult access to markets, supply issues and labor problems have characterized their business environment. Despite these challenges, some SMEs decided to stand out by innovating and investing in digital technologies to develop a new way of doing business during this period. However, little is known about the benefits that these initiatives have had in creating value for these SMEs. To answer this question, we studied two SMEs that have successfully developed new products and simultaneously implemented technological initiatives to significantly improve their processes and counter the challenges related to the pandemic. Inspired by the "S^4" integrated framework of digital transformation, we were able to demonstrate that the numerous benefits that emerged from these innovations contributed to creating value for these SMEs in a crisis context.

we conceptualize to infuse this approach into eco-innovation which is one of the important pillars of sustainability. The aim of this study is to open the gates of innovation to upgrade the eco-innovations by including them in open innovation networks and forming the open eco-innovation networks. In doing so, we collected data from manufacturing sector SMEs of Malaysia through a structural questionnaire and applied PLS-SEM to test the modelled relationships. As a result, a positive effect of knowledge sharing in improving open innovation performance of SMEs was revealed. The results also uncovered that trust increases the strength of knowledge sharing in open innovation networks by acting as a moderating. Finally, it is confirmed that open innovation put forth the significant positive effects on open eco-innovation. Therefore, we suggest that existing open networks should be utilized to upgrade the eco-innovations by improving their competencies to foster eco-innovation based collaborative networks.

Abstract: The aim of this paper was to contribute to the need for new ecosystems and click and collect delivery development mode for urban customers We conducted two pilots for evaluating new solutions to enhance customer experience. Robotics and greenhouse pilots created a positive customer and ecosystem participants feedback. Moreover, new click and collect delivery method with robotics increased our knowledge about robotics possibilities and challenges as a delivery service. Our attempt was to fulfill a recognized research gab in this named area. Our study contributed to the ecosystem and partner integration theme. The study underscored the need for a common digital interface for ecosystem actors to operate effectively. Moreover, when piloting new technologies, ecosystems' common aims and wants should be discussed profoundly to advance ecosystems' wellbeing.

ALAMEDA will research, develop and exploit the next generation of personalized AI healthcare support systems in the treatment of 3 clinical use cases; Parkinson's Disease, Multiple Sclerosis and Stroke. The project is part of a shift in focus from centralised physical healthcare facilities to a patient focused model; the anywhere care model. We present a model for encouraging an innovation culture where sharing data and open science is not contradictory to commercial interests or patient privacy. We also explore new ways to measure innovation which will capture cultural elements and explore how to integrate innovation into research culture. An element of utmost importance for the innovative output is the ALAMEDA Innovation Hub, which we hope will be an innovation management model in a new field of personalised research and care, where open science and commercial exploitation are not irreconcilable but can be complementary assets of a holistic innovation management approach.

To offer new products, organizations have to change established new product development (NPD) processes into agile ones. However, we lack conceptual clarity on agility's definition and characteristics that enable us to understand the construct and offer theoretically grounded implications for NPD processes' change. This gap results in a neglection of how organizations can implement agility and how it is related to the organizational change of established NPD processes. In response, we explore the following research questions: How can agility's different definitions be synthesized? How can organizations manage the organizational change between the requirements of rigidity and agility in NPD? We conducted in-depth single-case study research. Preliminary results draw on a sample of archival data and 34 interviews. This study indicates how agile and rigid NPD processes reinforce paradoxical tensions that, challenge the change of NPD. These insights extend our understanding of agility and offer rich contributions to NPD literature.

Design thinking is a design-based approach to problem solving that business schools are beginning to teach in response to the growing complexities of business. Separately, schools are teaching communications because of strong employer demand that graduates write and speak well. We created and taught a university business course to develop the two skill sets synergistically in one course, training students to solve "wicked" problems and communicate clearly and persuasively. In this case, we describe the course design, student challenges, and learning gains. A chief challenge is for students to maintain an open posture rather than rushing to solution. When students do so, they gain the ability to arrive at quality solutions, as well as communicate effectively.

Ride-hailing business models (e.g. Uber, Free Now) have grown rapidly in recent years, reaching extreme valuations despite not yet being profitable. So far, there is a lack of understanding of what makes the business models successful. The objective of the present submission is to identify success factors and relevant performance measurement metrics for different ride-hailing business models, i.e. Asset Provider and Manager (APM), Multi-Sided Platform Provider (MSPP) and One-Sided Platform Provider (OSPP). To answer the research questions, we chose a qualitative research design us-ing expert interviews as primary data. The results confirm the high depend-ency of the performance measurement system on the business model nature and its characteristics. The success of the MSPP is primarily determined by the provider size and der value proposition to customers and drivers. In con-trast, the APM has to maximize fleet utilization and operate the fleet time and cost efficiently.

This paper puts forward the case for integrating organisational cultures into maturity models. We show both at conceptual and empirical level that integrating organisational cultures generated two benefits. First, these models provide a more nuanced and contextually sensitive analysis of the digitalisation. Second, culturally sensitive maturity models provide actors with a variegated set of digitalisation strategies. These transformation strategies, then, are more likely to succeed. We report on two case studies (of a total of four to be conducted in the research project). The cases describe how a culturally sensitive maturity model provided a more accurate analysis of transformation needs thereby enabling actors to chart more appropriate and more successful digital transformation journeys. The paper is part of an ongoing research project entitled "Opportunities and Limitations of Design Thinking as Strategic Approach for Navigating Digital Transformation in Organizations" funded by the Hasso-Plattner Design Thinking Research Programme (HPDTRP).

The concept of visioning has recently gained attention in business network studies on strategizing and innovation management, yet empirical research on network visioning is scarce. To create understanding of how network actors are visioning for futures or how they could be assisted in this visioning, we turned to futures research, which has proposed networked foresight as an approach to enhance visioning in networks. The purpose of this study is to develop methods for networked foresight in order to facilitate visioning between business partners aiming for radical innovation. The study combines methods from futures research to those available in network studies and tests their applicability in a strategic net targeting a major innovation: autonomous shipping. The study adds to futures research, where refined methodological tools for the study of networked foresight are limited and puts forward the concept of networked foresight for advancing future oriented research in business networks.

In innovation-driven corporations such as biotech leading company WERFEN GROUP, internal documents and innovation insights need to be readily accessible. Our challenge together with WERFEN OEM Barcelona was to take multiple tools used in knowledge generation within the company and create a layer that could connect everything together. The solution, InnoYou, gathers internal (and potentially external) knowledge in its different formats and focuses on interconnecting data visually in a knowledge graph. It offers a one-click landscape of any subject, and places it in context, picturing the nodes: people, organisations, projects, products, publications and other categories. We introduce the first industrial use-case from InnoYou piloted in a multinational company, WERFEN GROUP, in collaboration with its innovation team. Together we aim to inspire ISPIM's audience on what visual knowledge management systems can do with the help of data mining, natural language processing and AI.

Frugal Information and Communication Technologies (FICTs) are innovative alternatives that combine low-cost and available technologies to meet the needs of small companies in emerging markets against resource scarcity and expensive innovative information and communication technologies. The FICTS focus on affordability, instead of complex functions, is important to investigate the factors that influence its adoption. This study focuses on the use of WhatsApp FICT in companies, specially in their B2B relationship with customers and suppliers. This research aims to identify the driving factors of the adoption of FICT in the emerging textile industrial market, in Brazil, by using institutional theory to understand how adoption occurs. The approach used in this study is mixed qualitative-quantitative, in which it is intended to use multiple-case study, for the analysis of the process of adoption and dissemination of a frugal information technology, as the basis for a survey in quantitative analysis.

Academic entrepreneurs have to identify and exploit entrepreneurial opportunities in different industries for a successful transfer of technological inventions into market applications. In converging industries, entrepreneurs need to integrate knowledge from several industries to recognize opportunities. However, academic entrepreneurs are mainly characterized by their deep expertise and knowledge in one single domain with strong scientific identities. Therefore, entrepreneurs need to overcome cognitive constraints to identify opportunities across domains. Building on the perspectives of learning and identity formation, we aim to identify configurations that enable opportunity recognition in converging fields of science and technology potentially triggering the emergence of new industry sectors using a fuzzy-set qualitative comparative analysis (fsQCA). In paper, we developed the theoretical framework for the following study and present the configuration model including all constructs.

This paper addresses the innovation management problem of perceived innovation capabilities for a business in transition. Ongoing research in progress is presented investigating consequences for a company organization that has made a strategic shift from identifying itself as a hardware producing company to being a services company. The objective of the submission is to enhance knowledge about how a company's innovation capabilities are affected by such a shift in business strategy. To do so, an analysis model is suggested, based on the extant stream of literature on dynamic capabilities. The research question to answer is if the perception of innovation capabilities affects the company's actual abilities to deliver advanced services. Lessons learned from this study could be useful in other studies of manufacturing industry companies undertaking a strategy shift towards servitization. Feedback would be valuable concerning research methodology and how to interpret the preliminary results in an innovation management context

Information systems have a key role in enabling digital transformation of industries. In the last decade, concepts like Industry 4.0 and Digital Twins have become common practice in industries like manufacturing, bringing along many benefits like predictive maintenance and optimized operations. Similar benefits are of interest of the industries involved in built environment. Built environment Digital Twins are expected to enable smart cities and smart buildings along with multiple new value propositions from efficiency to sustainability, but the concepts and technologies don't necessarily transfer from one industry to another. Building on industry practices and theory of customer value formation, this case study of Built Environment Digital Twin aims to understand the customer and supplier value propositions and value realizations before and after Digital Twin project and to analyze reasons of value differentiation, evolution, and re-prioritization. Keywords: Information systems; Built Environment Digital Twins, Value Proposition, Customer Value Framework

As a result, to the pandemic, several organizations moved their operations from working in the workspace to working from home. This change came with its one challenges but also new and innovative ways to teleworking. The current study addresses the role of leadership support and recognition as a mediator in the relationship between employee’s work requirement and their deteriorating work performance. The study also addresses the moderating role of employees’ mental health. Based on a survey of 888 individuals working from home, we reveal a moderated mediation relationship between employees’ work requirement, and deteriorating work performance. The findings hold important implications for those currently working hybrid and most specially for supervisors managing such individuals.