Abou Refaie, Reem

Digitalized Practices in Public Organizations: Opportunities for Open Innovation
Despite open innovation (OI) being a sought-after field of study, little is known about the opportunities of the swift emergence of OI practices among public organizations during the lockdown and how these novel opportunities can be sustained beyond the crisis response. In this paper we look at a case study from the Rwandan Public Service Delivery system using qualitative interviews (14) conducted over a year. We identify digitalized practices and analyse them by pointing at the role played by a Public-Private Partnership in the emergence of OI opportunities among public sector employees. Our contribution is twofold. Fellow researchers can draw from our case study and discussion new theoretical perspectives on OI in PSOs in the context of digital public service provision during times of crisis. Practitioners can find characterizations of potential OI opportunities in their organizations.
Presenters
- Abou Refaie, Reem : Hasso Plattner Institute, University of Potsdam, Germany
Documents
Abril, Carmen

Organizational values for sustainable innovation: an exploratory view
Sustainability is number one priority for CEOs according to a recent Mckinsey (2021) survey. However, despite the growing pressure from capital investors, employees and consumers few organizations are satisfied with the sustainable objectives achieved beyond those objectives related to economic savings. The sustainability challenge is even harder for organizations when dealing with designing their innovation portfolio strategy since the market demands and the competitors strategies may contradict the sustainability objectives of the organization. In fact, some researchers argue that the commitment with sustainability in organizations is not so much a matter of managerial practices but rooted deeper in the organizational values (Globonick et al., 2020). Therefore, this research aims to explore what organizational values promote more effectively sustainability oriented innovation in organizations.
Presenters
- Abril, Carmen : Complutense University, Spain
Documents
Abril, Carmen

Challenges for Sustainability oriented Innovation: A theoretical and practical approach
Sustainability is number one priority for CEOs according to a recent Mckinsey (2021) survey. However, despite the growing pressure from capital investors, employees and consumers few organizations are satisfied with the sustainable objectives achieved beyond those related to economic savings.
The sustainability challenge is even harder for organizations when dealing with designing their innovation portfolio strategy since the market demands and the competitors strategies may contradict the sustainability objectives of the organization. Therefore, companies find many different barriers and challenges that prevent them to achieve the desired sustainability objectives.
This research aims to explore the challenges and barriers that organizations face whenever they decide to embrace a sustainability oriented innovation, and how do these challenges and best practices related to the particular environmental and technological contexts and to specific organizational values.
Presenters
- Abril, Carmen : Complutense University, Spain
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Acosta , Eduardo

Blockchain for circular economy
Circular Economy (CE) has taken a key role in discussion on innovation for sustainable economic growth. Reducing, Reusing, and Recycling 3Rs are widely acknowledged as primary principles and activities driving the transition. However, pursued goals are hard to reach if genuine implementation of these principles cannot be verified. For this verification, technological innovations such as Blockchain (BT) have shown promise, but it is not yet clear how CE and BT function together in a wider scale to promote innovative solutions. The global context of CE and BT challenge them both. Acknowledging this context, our study examines the potential of utilizing BT for CE in global value chains. Adopting a multiple-case study approach and examining global value chains of multinational enterprises, we show how global CE-oriented value chains' features in terms of transparency, security, and dispersion, as well as control-orientation, location-specificity, and governance could be utilized with BT.
Presenters
- Acosta , Eduardo : University of Oulu, Finland
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Adams, Jack

A Theoretical Model of Technology, Agency, and Wellbeing
Modern technology's rapid evolution has brought with it an equally rapid change in the relationship humans share with the technologies they use. Digital technologies are increasingly utilising their own agency, often at the cost of human agency. As convenience overtakes humanistic ideals, seemingly at odds with the satisfaction of our basic psychological needs, a dependence on modern technologies has nevertheless been accompanied by negative wellbeing outcomes. This paper puts forward a model for understanding the wellbeing outcomes derived from technology use. It suggests that technology affords its user opportunities to exercise agency, satisfying their basic psychological needs (vis-à-vis Self-Determination Theory), thus influencing wellbeing outcomes. The proposed model provides an explanation as to why some individuals may seek to adopt technology that affords high agency experiences (e.g., 'retro-technologies', including vinyl records and analogue cameras), in lieu of pervasive digital technologies.
Presenters
- Adams, Jack : Queensland University of Technology, Australia
Documents
AlGhamdi, Manal

An invention's worth: measuring the value of intellectual property
Intellectual property (IP) rights protection and appropriation remain a central innovation management challenge for corporations due to increasing revenue streams from IP and the need to create, capture, and appropriate IP value with efficacy - a strategic challenge that fundamentally depends on mindfulness of opportunities for IP value a priori. The purpose of this study is to identify and measure IP value, propose an inclusive IP value construct, and assess the influence of innovative capabilities on the variables of the construct. Data from a cross-sectional survey involving 101 inventors and IP expert serve as basis for exploratory factor analysis to facilitate dimension reduction and for confirmatory analysis to assess the influence of innovation capabilities on the variables of IP value.The study finds four variables of IP value-in-performance, value-in-share, value-in-use, and value-in-impact - with innovative capabilities influencing all but value-in-impact.The study concludes with discussions on implications, limitations, and potential future directions
Presenters
- AlGhamdi, Manal : Saudi Aramco, Saudi Arabia
- Durugbo, Christopher : Arabian Gulf University , Bahrain
Documents
Almeida, Rosa

HosmartAI Virtual coach for a continuity of care
HosmartAI Virtual coach for a continuity of care is one of the eight pilot solutions in the EU-funded project HosmartAI (Innovative platform for robotics and AI technology integration,GA.101016834) dedicated to fill the gap in systematizing information collection from the patient journey to allow greater degree of personalization and supporting decision. It aims to keep older adults at home for longer, promoting a more active and healthy life, while supporting the neuro-rehabilitation processes through service modules for risk detection, personal data record, therapeutic session's management, a blockchain approach and social assistive robots by evidence on the positive effect on care plans adherence.
The integration with the HosmartAI central hub (providing Marketplace, co-creation space, and Benchmarking tools), ensuring FAIR principles for data sharing, will facilitate data analysis on the effectiveness of the pilot solution involving AI and robotics on elderly care, and comparability with other systems with similar characteristics for continuous improvement.
Presenters
- Almeida, Rosa : INTRAS Foundation, Spain
Alpsahin Cullen, Ufuk

The Interdependencies Between Organisational Capabilities and Consistent Growth
This research aims to develop an instrument that facilitates our recognition of the indicators of sustainable dynamic and innovation capabilities development and of consistent SME growth. Evidence suggests that there is a positive relationship between dynamic capabilities, such as innovation capabilities, and business growth (e.g. Lockett, et al., 2013). And yet, there is a substantial gap in our understanding of the sources of innovation capacity building in the context of SMEs. This research looks into the patterns of the research constructs within 467 SMEs and gathers information about the decisions around the design of the patterns. The mixed methods approach, namely interviews, smart data analysis and survey techniques were used. Excel, SPSS, NVIVO and smart data analytics were used for data analysis. The data are being analysed at this stage and therefore we have not produced the results in full yet.
Presenters
- Alpsahin Cullen, Ufuk : Edge Hill University, United Kingdom
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Altenburger, Reinhard

Start-Up and family firm cooperation for sustainable innovation
The focus of this submission is the analysis of the goals and motives as well as the process design and the risks of cooperation between family firms and start-ups in sustainable innovation projects with a special focus on circular economy. In order to increase their often-limited innovative capacity, family firms are increasingly taking a look outside their company. Cooperation projects are carried out to generate value and support the innovation process of the family firm through external access to and use of strategically important resources.
For start-ups, the flexibility of family-owned companies in terms of decision-making or lot sizes is very often essential while partnerships for development are sought due to the limited resources for both sides to find the right partners. In particular, the role of the entrepreneurial family and the specific resources of the family in innovation projects when cooperating with start-ups offers additional research needs.
Presenters
- Altenburger, Reinhard : IMC University of Applied Sciences Krems, Austria
Altinalana, Lale

Strategic Design in Mission-Oriented Innovation Ecosystems - a Tool Approach
Today's Grand Challenges cannot be tackled alone. They require collaboration across multiple sectors in an innovation ecosystem. To make statements about how mission-oriented innovation ecosystems can successfully align their strategic design with their mission types, certain characteristics and combinations of ecosystem conditions are required. These conditions are: diversity of stakeholders, directionality of transfer paths, functional roles, governance, and sustainability focus. Against this background - the increasing importance of collaboration in innovation ecosystems and the difficulty of planning and designing this very collaboration - we are currently conducting a research project and developing a tool for the strategic design of mission-oriented innovation ecosystems. An underlying qualitative study was able to identify the promising condition combinations of two mission types in the ecosystem: the accelerator and the transformer type. Knowing the characteristics of these mission types and addressing their conditions helps organisations to shape successful mission-oriented innovation ecosystems.
Presenters
- Altinalana, Lale : Fraunhofer Center for Responsible Research and Innovation, Germany
Documents
Altrock, Sophie

Exploring Human Replacement: A Literature Review on Robo-Advice
The emergence of robo-advisors (RAs) raises crucial questions revolving around the balance of human intervention and machine component in wealth management, calling for a deeper understanding of a model where human and machine coexist. This paper focuses on the impact of automation and AI on the shifting role of financial advisors. Through a systematic literature review, it aids understanding how RAs are defined, how they are evolving, and how they interact with human financial advisors. Findings show that a consensus as to whether RAs will replace human financial advisors or not does not yet exist. Based on the literature review, we suggest a conceptual framework with two possible strategies for human-robot-coexistence in wealth management and a future research agenda. To successfully implement RAs into the workplace, we call for a deeper understanding of how organisations can help to adapt their workforce to accommodate automation technologies.
Presenters
- Altrock, Sophie : Royal Melbourne Institute of Technology, University of Agder, Spain
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Andrijauskiene, Meda

Towards AI-based R&I investment efficiency evaluation: Case of EU
This paper aims to select the AI-based methods that have the potential to be adapted for the assessment of the European Union R&I policy impact on the member states' innovation performance. A structured scientific literature analysis is employed to review the most recent 1,544 papers published in the Web of Science database from 2017 to 2021. The primary findings reveal that there is a growing interest in the usage of artificial and computational intelligence, seeking to improve the decision-making processes. Such methods as Bayesian neural network, fuzzy-set qualitative comparative analysis, self-organizing neural maps, multi-output neural networks, and data envelopment analysis can be well-applicable for the case of the European Union research and innovation investment efficiency evaluation.
Presenters
- Andrijauskiene, Meda : Kaunas University of Technology, Lithuania
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Annarelli, Alessandro

How digitalization capabilities support cyber resilience
In the last decades, digitalization has led to structural changes in the way organizations operate, generating new approaches, and capabilities.
However, cyber security and how these changes are leading to new risks and vulnerabilities should not be underestimated in the digital transformation. Therefore, the ability of organizations to adapt to change, to react to cyber attacks and to exploit them to become more robust recalls the concept of resilience, or rather, of cyber resilience.
This study combines digitalization capabilities with cyber resilience by extending the use of these capabilities within cyber security: resilience and competitiveness can no longer be considered separately. To demonstrate the existence of a possible contribution from digitalization capabilities for cyber resilience, an empirical investigation of a case study active in highly innovative and technological sectors was conducted: aerospace and security.
The results provide interesting actions to be taken, exploiting digitalization capabilities to obtain resilient cyber systems.
Presenters
- Annarelli, Alessandro : Sapienza University of Rome, Italy
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Ansari Vaghef, Alireza

Process Analysis in Small Businesses Using Digital Data Collection Techniques
Processes count for the majority of a firm's problems. Industry 4.0 solutions have supported firms to design and implement process optimization plans. These solutions offer the firms the possibility to collect big data from their process and then analyse and find errors and bottlenecks that happen especially in the production process with high accuracy level. Nowadays various digital data collection and analysis solutions are offered in the market, but these solutions are usually costly and are mainly designed to analyse standard processes. However, micro and small firms (especially craft businesses) often do not have the resources to utilize such process analysis solutions in their firms.
This case study aims to address the challenges in digital process analysis in small firms and then it offers a new concept for digital data collection and data analysis in non-standardized processes which was tested in a pilot case study in two bakeries in Germany.
Presenters
- Ansari Vaghef, Alireza : Leipzig University, Germany
Documents
Antikainen, Maria

Anatomy of successful sustainable business models
Sustainability is already creating a competitive advantage for forerunner companies that have been successful in the transition process towards more sustainable business models. Although there is a growing body of literature concerning this topic, there remains limited understanding of the building blocks of sustainable business models (SBMs). Our study aims to understand 1) what kinds of SBMs have top rated ESG companies implemented and 2) what kinds of SBM patterns and their combinations these SBMs consist of? The study examines the 10 best performers on two MCSI indexes (MSCI Europe SRI Index 12/2021 and MSCI USA SRI Index 12/2021). By comparing these index listings, we were able to identify similar sustainable business model patterns among the case companies. The patterns identified in the cases were mostly focused on the ecological and economic aspects, as only three of the companies had implemented social sustainability-oriented patterns.
Presenters
- Antikainen, Maria : VTT, Finland
Documents
Ares, M. Eduardo

Improving Innovation Scouting Exploratory Search using Efficient Automatic Keyword Suggestion
Linknovate's mission is to provide the best discovery engine for clients worried about innovation scouting and competitive intelligence. We process information from multiple sources, making it available in a portal where they can access insights over their innovation needs in two ways: free-text search and alert feeds. Our current platform uses the ad-hoc search paradigm, which, although very successful, has limitations. For Linknovate, we identify two principal hurdles: it is dependent on the users' skills and the users' information needs may be hard to translate into query terms. This presentation explains our latest steps to approach these problems. We've entirely overhauled the search interface by applying existing, and in some cases, already implemented in off-the-shelf components, techniques of Information Retrieval, NLP and Information Theory. These changes enable us to provide users with feedback on whether they are on the good track and to guide them while they perform their queries.
Presenters
- Noya, Manuel : Linknovate, Spain
Anzengruber, Johanna

Co-creation in Sustainability-Oriented Rural Environments
Implementing co-creation processes with a diverse set of people is among the core topics of innovation professionals. However, from a scientific perspective, we know very little about the social aspects of co-creation in sustainability-oriented environments. While the potential of co-creation processes with citizens has already been recognized by many cities, rural regions are often lacking behind. To increase the awareness of sustainable initiatives and business in rural areas, we developed a community-based sustainability app with the public in a co-creation format.
With this case, we show how sustainability can be "lived". Moreover, we provide new insights by explaining our co-creation process and our process model for developing and implementing our citizen-oriented sustainability app. We inspire for immediate action.
Presenters
- Anzengruber, Johanna : University of Applied Sciences Upper Austria, Austria
Arnold, Fabian

How Do Technological Frames Feel?
The disruptive character of digital technologies can lead to an existential threat for pre-digital firms when their managers do not assess the opportunities new digital technology can provide. Strategic actors rely on their technological frames to interpret a specific technology and whether and how they can benefit from it, which can explain why there is heterogeneity in such technology-driven BMI. However, the literature lacks a comprehensive understanding of this critical management tool because the emotional grounding of technological frames has not been examined. We conducted a qualitative case study research. Our preliminary results are based on 36 interviews. It turns out that emotions impact how people respond to digital technologies. These insights extend our understanding of technological frames as well as emotional framing and their mutual relationship and how this affects technology-driven BMI. In addition, we provide practical implications.
Presenters
- Arnold, Fabian : University of Kassel, Germany
Documents
Arnold, Mona

Networked business and innovation for the pastic recycling value chain
Recycling is a key way to reduce the environmental impact of plastics waste. For optimal effectiveness, it is important to concomitantly develop both recovery and recycling technologies as well as functioning value chains and ecosystems. Economy of scale is an important factor for impact; actors within the plastics recycling value chain have noted the necessary collaboration between waste collection and recycling systems, and with potential users of the recyclate. While waste collection and processing is typically carried out on a local or regional basis, technological innovations driven by directives and sustainability commitments shift resource circularity systems towards the international arena and drive the formation of partnerships in wider geographical settings. The capacity of a plastics recycling ecosystem to operate agilely in a local setting and efficiently in a global context is vital for its success.
Presenters
- Arnold, Mona : VTT, Finland
Documents
Baaden, Philipp

What is science convergence? A review and research agenda
The phenomenon convergence, frequently defined as the blurring of boundaries between formerly distinctive fields, is associated with disruptive change and uncertainty for relevant actors. Convergent developments are often described as an idealized process starting within scientific and technology fields, leading to convergence of markets and industries. Literature highlights that science convergence is indicative for emerging technologies and predates industry convergence in some cases by several decades. However, literature is still inconsistent in defining science convergence and is suffering from a limited understanding of its underlying patterns. In this paper, we compare different definitions and patterns of science convergence based on a systematic literature review. To establish future research pathways, we provide a framework for patterns of science convergence. Our results contribute to the theoretical underpinnings of science convergence, which in turn lay the foundation for proper measurement and anticipation of convergent processes in general.
Presenters
- Baaden, Philipp : Fraunhofer INT, Germany
Documents
Bachner, Christine

Changing expectations in the face of digital transformation
In the "Industry 4.0", work processes and entire workplaces are changing, and manual work is increasingly being replaced by digitalisation. This study intended to examine to what extent the contents of the psychological contract, i.e. the implicit and explicit expectations of employees towards employers, have changed in the face of new digital processes and automation. The methodological approach can be described as a sequential mixed-methods design. The results from interviews and focus groups were incorporated into a questionnaire aimed at workers in manufacturing SMEs. Finally, the core results from the first two parts were discussed and validated with experts. The results show that job security, communication and understanding, flexible working hours, a positive working atmosphere and the opportunity to take on responsibility are the most important expectations in this changing environment. In order to retain already sought-after skilled workers, early retraining in new technologies is deemed necessary.
Presenters
- Bachner, Christine : IMC University of Applied Sciences Krems, Austria
Backström, Tomas

Creativity at a distance
More and more meetings in working life are conducted remotely via digital media. How are creative meetings affected by participants being at a distance? Some experiments suggest that group creativity improves with remote work, while others report challenges. What does practice say? Ten well-performing leaders working from home have been interviewed. They reported several challenges. Some have been found in earlier research, the preparation phase is more challenging, and the tools for remote communication are not yet good and straightforward enough for practitioners. However, some might be new discoveries, the long time needed for creative meetings being too tiresome for the remote situation, and participants becoming disturbed by irrelevant activities in the home context. Most of the interviewed managers see a hybrid as the future, where some work will be performed from home and some at a shared workplace. Creative meetings are suggested to be performed with physical closeness.
Presenters
- Backström, Tomas : Mälardalen University, Sweden
Documents
Baiyere, Abayomi

Fostering Innovation Ecosystems
The concept of "innovation ecosystems" is emerging as a useful lens for organizing innovation activities and was the focus of the 2017 ISPIM Innovation Forum in Toronto on which this note is based. Little is known about the underlying drivers of innovation ecosystems or the different approaches for fostering them, but this note contributes three approaches to fostering innovation ecosystems as defined by the main actor driving the ecosystem - the connector, the attractor and the facilitator. By way of example, we illustrate the inherent enablers and challenges associated with fostering innovation ecosystems. These include pertinent issues such as location, ecosystem stakeholders, mutual interests, and necessary resources. We conclude by offering some recommendations for future research.
Presenters
- Baiyere, Abayomi : Copenhagen Business School, Denmark
Documents
Baker, Joshua

Innovation as a service: Creating conditions conducive for innovation
Innovation as Service: enabling employees within inside the firm to be agents for innovation.
Developing the concept of Innovation as a Service within a German SME software company in order to create the conditions conducive for innovation. The INFORM GmbH's conception of Innovation as a Service is highly influenced by the technologies of Saas software and Platforms. Software as a Service is a modular and network patterned software architecture that helps free organizations from the constraints of their monolithic organizational structures. Many of the leading Platforms today focus their attention on the supply side actors and work to empower them to be creators. This conception of Innovation as a Service mirrors these technologies by modularizing tools, trainings, and their usage to enable and inspire autonomous individuals and teams to become agents of innovation within the organization.
Presenters
- Baker, Joshua : Inform GmbH, Germany
Baregheh, Anahita

Preparing all Learners for Every Employee Workplace Innovation
Workplace Innovation is the employee-led social process of implementing new ideas for better work, improving both organizational performance and workforce wellbeing. Providing opportunities for all employees to engage in workplace innovation requires a comprehensive management roadmap for the adoption and utilization of individual, team, and organizational capability for innovation.
In this presentation we demonstrate an approach to engaging learners with workplace innovation through a progressive sequence of workplace innovation training modules, using adaptable case stories, hands-on learning opportunities and development of innovation knowledge, skills and mindsets. We will also reflect on lessons learnt from pilot studies with university students and workplace partners.
Further, our work explores how this goal of developing individual capability for workplace innovation can provide new opportunities for collaboration between academic institutions and workplaces, as both sectors seek to prepare learners and employees to contribute to more innovative and inclusive workforces.
Presenters
- Baregheh, Anahita : Nipissing University, Canada
Barros, Lais

Commercializing Radically New Technologies in Traditional Markets
In traditional markets, such as the construction industry, most innovations are incremental and directed towards the improvement of construction processes. So far, the literature has provided few insights into why radically new technologies face frictions in gaining their place in the construction market. In order to provide insights into the facilitators and hurdles that new technologies face in the construction industry, we studied the commercialization process of a radically new technology, namely self-healing concrete. We conducted 18 interviews with university researchers, consultants, engineers, CEOs, entrepreneurs and tech transfer officers. These interviews allowed us to develop the self-healing concrete value chain, which has 4 stages: (1) R&D, (2) technology manufacturing, (3) distribution, and (4) use in construction. We identify the processes and actors involved and assess the hurdles and facilitators that arise across the value chain. Our work contributes to the development of viable business models for self-healing concrete.
Presenters
- Barros, Lais : Ghent University, Belgium
Documents
Beck, Svenja

Circularity Quick Check: Implementing circular economy within consulted projects
The 'Circularity Quick Check' is an internal tool to analyze and improve the degree of circularity within consulted projects while focusing on the combination of sustainability and digitization. As a consulting company, we are involved in strategy, R&D and business development processes of our customers and it is our responsibility to include circularity in their way of decision-making. We identify potentials for repurposing data which is collected in projects, include informative insights of circular principles and best practice to the innovation phase, and determine circular requirements for suppliers. Ideas and solutions are based on best practice, existing use cases and circularity principles. The goal is to incorporate circularity into everyday projects and achieve an overall benefit for our customers and the environment without creating additional burdens. Supplementary we offer our 'Circular Economy and Sustainability Assessment' as a tool to identify the greatest opportunities and create strategic recommendations to improve circularity.
Presenters
- Beck, Svenja : umlaut solutions GmbH, Germany
Bejjani, Yorgo

Driving ambidexterity in data-driven decision making: A dynamic capability view
Basing decisions on data have been demonstrated to be of higher significance to firms as they overcome the subjective limitations of humans. Ample studies have examined the technical aspects of Big Data. However, little empirical research has assessed the firm's capacity to successfully absorb value-added insights from Big Data and how this Big Data capability may affect ambidexterity in decision-making. Drawing on an empirical investigation, this research aims to address ambidexterity in decision-making using the dynamic capability view. To test the proposed research model, the empirical investigation will follow a cross-sectional research design within an incumbent firm and collect survey data from a sample of 2,000 employees. The results aim to elaborate on the mediating role of the dynamic capabilities in driving ambidextrous data-driven decision-making and explore any variations that could arise due to BD capability type, functions, and hierarchical levels. Finally, implications for research and practice will be discussed.
Presenters
- Bejjani, Yorgo : University of Antwerp, Belgium
Documents
Berman, Tal

Business Model Transformation: The Case of Israeli PropTech and ConTech
The goal of this paper is the introduction to the digital transformation of business models as it occurs in the Israeli real estate and construction technologies landscape. To achieve it, we have observed that landscape by using digital data and conducted 10 semi-structured interviews with entrepreneurs and experts in the field. Although the real estate and construction industry has faced many challenges, such as the ability to recruit talented workers and diminishing bottom lines, it has been slow in implementing state-of-the-art digital technologies for dealing with these. Therefore, in this paper, we bring forward the technologies and especially the digital start-ups that shape that industry and solve its challenges while fundamentally transforming its traditional business models. Moreover, we contribute further to the digital transformation literature by showing, for example, how digital start-ups bridge the technological acceptance gap of workers in the industry.
Presenters
- Berman, Tal : Institute for Entrepreneurship | University of Applied Sciences Neu-Ulm, Germany
Documents
Bitetti, Leandro

A Process-Based Framework Around Lighthouse Projects for Business Model Innovation
Despite the extant literature studies more often business model innovation as a response to a single (rather than multiple) strategic goal, entrepreneurs mostly approach the business model innovation process as a portfolio of parallel initiatives and solutions to problems to be implemented. In the VUCA context a problem-solving roadmap for business model innovation is particularly relevant. However, the process is far for being easy and most research focuses on the organizational level of analysis. By building on the cognitive perspective on business model innovation, the present study implements an action research methodology to develop a framework, which aims to help entrepreneurs to structure a business model innovation roadmap, which entails both exploitation and exploration activities. The framework has three steps. The first tries to build a consistency among problems, strategic goals, and initiatives. The second clusters the initiatives around 'Lighthouse Projects'. The last establishes a timeline an action plan.
Presenters
- Bitetti, Leandro : ISPIM & SUPSI, Switzerland
Documents
Bittencourt, Bruno

Open Innovation to achieve the Sustainable Development Goals (SDGs)
Currently, organizations around the world are rethinking their role in society and positioning sustainability as a central theme of their business. Seeing this possibility and necessity, the United Nations (UN) launched the 2030 Agenda with main target are the Sustainable Development Goals (SDGs). Thus, it is necessary that all actors (governments, universities, companies, NGOs and society) are committed to these objectives. Open innovation (OI) emerges as a solution capable of providing companies with the necessary attributes, also promoting an increase in innovative capacity and, consequently, in competitive advantage. Therefore, to contribute to the business in the process of incorporating practices aligned with the SDGs, this study aims to understand how OI can facilitate the development and implementation of UN to SDG-oriented practices in large companies. To achieve our research objective, we are carrying out a qualitative exploratory study of multiple cases.
Presenters
- Bittencourt, Bruno : University of Vale dos Sinos (UNISINOS), Brazil
Documents
Boman, Magnus

Artificial Intelligence Medical Decision-Making: From Successful Pilot to the Clinic
AI has proven useful in the health domain, not only for research but it also holds promise at the clinic. There is no clearly mapped out path, however, from a successful pilot implementation of an AI system to a validated clinical solution. Precision medicine is together with preventive measures defining the future of medicine. It uses new AI methods for multimodal fusion and its stratification into subpopulations can also be assisted by machine learning. New medical technology is employing sensors and other means to diagnose and cure disease, but the data coming out from such employment again requires AI for analytics. We explain how AI is being used for precision health at Europe's top medical university and how we are assisting its President to incorporate the full path from pilot to clinic in his 2030 strategy.
Presenters
- Boman, Magnus : KTH, Sweden
Documents
Booth, Alexander

Addressing Externalisation and Partnering in Healthcare
The expectations and complexity of healthcare development drive a new approach - the integration of drug, device and digital into holistic '3D' therapeutic systems that better deliver to patient needs, and regulatory challenges. Corporate pharma has responded imperfectly here: even large organisations cannot embody the full suite of technical skills and antagonistic (explore, exploit) cultural alignment required for innovative '3D' therapeutic systems.
This challenge is now driving many firms towards innovation externalisation - matching technologies from a suite of partners to overcome capability limitations. This deep partnership in a highly regulated industry is a new paradigm however, and not simple to achieve.
We discuss the healthcare drivers influencing the move to '3D' therapeutic systems and partnered, externalised innovation. Using anonymised real-world experience, we identify the practical and cultural challenges of big/small partnering in healthcare, and discuss how large pharmaceutical companies and SMEs can partner effectively to deliver holistic therapeutic systems.
Presenters
- Booth, Alexander : Full Spectrum Innovation Ltd, Denmark
Borsi, Balazs

Knowledge Management: Evolution of an Emerging Discipline
Innovation management (IM) and knowledge management (KM) have both produced many scientific contributions. Whether IM and KM have been integrating and if and how they are framing their own disciplinary boundaries and reach towards related fields is an interesting question. Using a customised search strategy, metadata of nearly 37 thousand articles were used and a novel keyword content restructuring approach was applied to standardise the keyword content. A bibliometric network approach was used to explore evolution of the IM and KM disciplines, using the retained 11 thousand articles. Results of the research in progress suggest that the identified seven major clusters, or disciplinary fragments of both the IM and KM scholarly discussion are consistent and rich in content and also that KM research is more heterogenous than the more mature IM research. While IM and KM co-evolves, there are scholarly traditions, which stand out from this co-evolutionary pattern.
Presenters
- Borsi, Balazs : ESSCA School of Management, Hungary
Documents
Breuer, Henning

Eliciting stakeholder values for strategic and values-based innovation management
Advanced values work is required to manage innovation and strategy, but available methods fall short to adequately and efficiently elicit stakeholder values. Ethnographic approaches are suited to explore organisational culture and stakeholder values, but they require substantial time, skill and effort, and have not been widely adopted. We build on lessons learned from their application in a European project dedicated to 'Building values-based innovation cultures for sustainable business impact'. The toolbox of methods for rapid inquiry of stakeholder values includes field interview techniques that engage respondents in interactive exercises and staged activities rather than participatory observation of natural work-related practices. Analysis of empirical findings through storytelling, pattern recognition and synthesis from multiple perspectives allows to mainstream an efficient elaboration of values and actionable insights for innovation and strategic management.
Presenters
- Breuer, Henning : UXBerlin & HMKW / University of Applied Sciences for Media, Communication and Management, Germany
Documents
Brink, Tove

Collaborative business model innovation for value creation in innovation ecosystems
The research shows how innovation ecosystems without a focal firm nor platform can create value in competitive context. The research is conducted in the period September 2019 to August 2020 with follow-up in January 2022. Nine enterprises representing both complementary and competitive activities participated.
The findings show empirically how the Concept-Knowledge processes form continuous interactions between business model innovation for value creation at both ecosystem and at enterprise level. The participants can in collaboration develop aims at ecosystem level with derivative effect in own enterprise. It means that collaborative innovativeness and robustness transcend future uncertainties through integration of different non-core heterogeneous knowledge domains, individual- and organizational behaviors to develop a collaborative ecosystem glue to aim for important value creation in society.
Presenters
- Brink, Tove : University of Southern Denmark, Denmark
Documents
Broløs, Anette

Female Finance: Digital, Mobile and Networked Innovation
Abstract: In this paper we discuss a recent increase in the availability of financial services designed for women. We explore why women might find such services desirable, describe the kinds of organisations developing them, and provide an overview of the design features common in such services. We present cases of two such services, showing how they are based on listening to customers, are digital and mobile reflecting the lives of women, are working with financial solutions to address concrete issues in everyday management, and have built in learning and community possibilities. Based on our findings, we argue that financial institutions and their female customers would benefit from more work with customer-driven innovation and integrate this work with their focus on gender equality in leadership.
Presenters
- Broløs, Anette : Broløs Consult, Denmark
Documents
Büchler, Jan-Philipp

GEA Farm Technologies Road to Smart Farming
GEA Farm Technologies is a mid-sized world market leader of
mechanical equipment and service solutions for milk production and livestock
farming. The so-called hidden champion developed a set of capabilities and
core competencies to innovate the industry's established business model
through a two-fold strategy balancing internal and external growth. The case
study invites students to explore the benefits and limits of this business model
innovation and requires them to investigate further strategic options for growth.
Presenters
- Büchler, Jan-Philipp : University of Applied Sciences and Arts Dortmund, Germany
Documents
Ceicyte-Pranskune, Jolita

Enabling Values-based Strategic Innovation via Stakeholder Involvement in SMEs
The rationale of this paper is based on the issues of SMEs to prioritize and choose the values for strategic innovation development in alignment with the stakeholders, thus responding to the rapidly changing paradigm of societal values in ethical, ecological, social, and economic terms, growing institutional initiatives to coordinate or regulate business in contributing to the Sustainable Development Goals (SDGs). The aim of the research is to provide a better understanding of values-based strategic innovation involving stakeholders in SMEs. To achieve the aim of the research, an abductive research design is employed by applying multiple case study in SMEs in the clothing industry. Additionally, the grounded theory (GT) method is applied for collecting, coding, and analyzing empirical results.
Presenters
- Ceicyte-Pranskune, Jolita : Kaunas University of Technology, Lithuania
Documents
Chaoji, Pooja

Supplier's Technological Newness: Source of Uncertainty in Manufacturing Technology Innovations
Radical manufacturing technology innovations involve the introduction of a new technology in a firm's core production process. They require significant learning and knowledge transfer between the technology supplier and the technology introducing manufacturing firm. This study explores the technological newness for equipment supplier firms and linked technology uncertainties in high-novelty manufacturing technology innovation projects which feature technological newness not only for the technology introducing manufacturing firm but also for the equipment supplier firm. The findings reveal a four-dimensional construct for equipment suppliers' technological newness and linked technological uncertainties emerging in the manufacturing firm's innovation process. The findings pave the way for better planning and preparation for addressing technological uncertainties and linked inefficiencies in high-novelty manufacturing technology innovation projects. Implications for research on knowledge transfer for innovation are discussed.
Presenters
- Chaoji, Pooja : Tampere University, Finland
Documents
Chiaroni, Davide

The role of digital technologies in designing circular business models
Digital technologies are recognized as a potential enabler for circular economy since they can support companies in the adoption of managerial practices for a circular business model design. However, which technologies can be used for this purpose, and with special reference for the adoption of design for X practices within the value creation dimension of the circular business model, as well as the adoption of product service system and take back system within the value capture dimension of the circular business model, is an under-researched management topic that deserves further investigation. Accordingly, the paper takes a first step towards closing the gap in the existing research on circular business model by answering the question of which digital technologies can support the adoption of design for X, product service system, and take back system managerial practices enabling circular business model design.
Presenters
- Chiaroni, Davide : Politecnico di Milano, Italy
Documents
Corradi Haenel, Renata

Technology Intelligence: IP Strenght for Generating Value to Business
This case shares Oxiteno's learnings in the last two years, once the IP information is getting attention, ceasing to be just a legal or technical subject. Digitalization and artificial intelligence are helping to extract the best information of these documents in much less time. People from the business or board could not have time - or even interest - to read patents or technical documents, but a methodology that connects this information to the business strategy and offers actionable insights to them could bring incredible benefits and agility to all organizations that pursue to be in the innovation vanguard. This case presents how digitalization and AI tools connected with strategy provide the conversion of complex data and information into valuable insights that impact innovation and new products/marketing decisions, becoming an essential tool for the most valuable Oxiteno's innovation initiatives. Since its implementation in 2020, more than 80 Technology Reports were delivered, generating valuable insights into Oxiteno's five main businesses and to the chemical process, engineering, and global marketing areas.
Presenters
- Corradi Haenel, Renata : Oxiteno, Brazil
Crehan, Patrick

Text Mining for Effective Stakeholder Engagement in Foresight
The success of participative policy processes such as foresight relies on adequate support provided to stakeholder engagement processes. This imposes an increasing burden of work on readers and research assistants charged with provision of such support. Text Mining can help to improve the quality of this work and the productivity of those who do it. This research was realized in a living laboratory based on 12 regional and sub-regional Foresight exercises, wand supported by the deployment of a semantic explorer for learning about, and experimenting with, the use of text mining for topic discovery, and creation of topic summaries. We found that summarization systems have great potential for the production of Curated Readings Lists and other artifacts. Unlocking productivity gains requires the provision of an environment which integrates text mining in a system that supports other tasks needed to create outputs for sharing with stakeholders.
Presenters
- Crehan, Patrick : CKA, Belgium
Documents
Cunha, Lucas

Trust and identity: designing an identity solution for digital innovation
Innovation ecosystems are based on the dynamics of trust
relationships between entities that enable technology development and
innovation. This study addresses the issue of trust and identity in these
environments, inquiring how to design a 'digital federated identity and access
management system' for science and technology parks (STPs) in the state of
Rio Grande do Sul. For this purpose, it draws on design thinking as a method of
'creative inquiry', which sets a conceptual framework for generating insights in
product discovery. As a research-in-progress, this paper presents preliminary
findings on the evaluation of the suitability of the FIM model for STPs.
Presenters
- Cunha, Lucas : Brazilian National Education and Research Network (RNP), Brazil
Documents
Czakon, Wojciech

Digital identity of organizations: who are they on social media?
The research goal is to understand the organizations' digital transformation and identify differences in shaping their digital identity. The study explores how eight companies' online communication demonstrates different sets of identity values. The research question concerned how the organizations' digital identities can be shaped in social media. With the help of qualitative and quantitative research methods, the authors of the study explore how these identities are manifested in the communication with clients and stakeholders on social media platforms. Based on the lists of most common words and collocations, four dimensions of companies' communication are distinguished: control, orientation, values, and awareness. Each of the companies manifests different levels of control over discourse, as well as underlying sets of values, and thematic focal points. These differences allow the authors of the study to draw conclusions regarding the studied companies' communication policies and strategies of engagement.
Presenters
- Czakon, Wojciech : Jagiellonian University, Poland
Documents
Czapla, Jedrzej

How to design Quasi-experiments in organizations? A review
We set out to understand quasi-experimentation, as a research methodology in an organizational context in the field of innovation management. Quasi-experiments have the studies participants nonrandomly assigned to the experimental conditions. This can lead to selection bias and other internal validity problems. Through quasi-experimentation, the researcher can identify the cause of selection bias approach the experiment accordingly. We conduct a systematic review of the experiments published in top 10 journals in the field of innovation management in the decade 2011-2021. Altogether 372 papers were identified through searching for 'experiments' within abstracts, titles and keywords. We did a content review of the papers to identify only 23 experiments, half of which were quasi-experiments and one fourth were natural experiments. Only half of the quasi- and natural experiments concerned selection bias, but they all used at least a single type of experimental design element helpful in dealing with selection bias.
Presenters
- Czapla, Jedrzej : DTU, Denmark
Documents
Dabrowska, Justyna

A systematic review of qualitative research methods in OI research
Open innovation (OI) has become one of the most central trends in contemporary innovation management literature and practice. The purpose of this research is to contribute to the open innovation literature by systematically analyzing the qualitative research methods (and their quality) that have been employed over the course of nearly two decades to explore this phenomenon. We conducted the analysis of the 382 articles with qualitative research designs published in fifteen key journals. The findings highlight the dominance of case studies (70%) research followed by action research (5%), grounded theory (2%), and ethnographies. In terms of methodological rigor, the findings indicate that the quality of qualitative research in OI research is relatively low. Overall, only about 10% of the analyzed qualitative articles provide clear, transparent, and sufficient information on at least half (or more) of the generally accepted qualitative research standards.
Presenters
- Dabrowska, Justyna : RMIT University, Australia
Documents
Damberg, Svenja

Strategies for Circular Economy Implementation
Abstract: The number of circular economy (CE) hubs has risen across Europe in the past years with the goal of encouraging collaboration between actors towards the CE-transition. In this process, CE-hubs have been developed, but their role in communities (i.e., cities and regions) is not always clearly defined. Prior research has not yet explored and explained implementation strategies with the intention to exploring how CE-hubs implement CE in their communities and thereby encourage the transition towards a CE. Therefore, this research project aims to gain a better understanding of how CE hubs implement CE. Structured interviews are conducted with initiators and project managers of CE hubs across Europe. Findings of this study inform CE-hubs as well as circular theory and contribute to the comparatively new field of circular innovation. Thereby, I inform both researchers within the field and practitioners, such as stakeholders involved in initiating, creating, and running CE hubs.
Presenters
- Damberg, Svenja : Hamburg University of Technology, Germany
De Vita, Katharina

Open Innovation: Co-creating the Future of Football
To remain competitive, football youth academies do not only need the most talented players, but also the most efficient tools to recruit and develop them. To this end, youth development is increasingly supported by new data analytic tools, digital platforms, and innovative training methods. However, the potential of emerging solutions is still underexplored. To enable youth academies to identify challenge-based solutions that are fit for purpose, this study aims to explore how co-creation can bridge the innovation gap between football youth academies and solution providers. A single case study approach is employed and data is collected using semi-structured interviews and secondary sources. The objective is to equip youth academies to thrive in a fast-changing environment, respond to opportunities, and leverage new tools to embrace the future of football using Open Innovation.
Presenters
- De Vita, Katharina : University of Greenwich, United Kingdom
- von Schomberg, Lucien : University of Greenwich, United Kingdom
Documents
Debreczeny, Csaba

Design Thinking & Reframing as game changers at hierarchical organizations
Abstract: A German traditional semi finished product producer which has product lifecycles in average over 20+ years. Their success lies in excellent incremental innovation. This company is running out of steam, as their current way to create value and revenue is eroding, and their innovation portfolio is thin.The company had to reframe the meaning of value, and determine the right innovation approach. Using Design Thinking we uncovered value innovation elements that contributed to new forms of leadership and innova tion capabilities. By keeping the current structure intact, as it makes current business function well, and with design-driven leadership, we created a "company within the company". Combining different mindsets with new (digital) innovation capabilities. We implemented new ways of working powered by an innovation playbook. Now, this company excels in innovation and moved away from incremental into radical innovation.
Presenters
- Debreczeny, Csaba : Schott AG, Germany
Documents
Deist, Maximilian K.

Digital Innovation Dissemination in Incumbent Firms: Insights from Digital Units
In analogy to corporate venturing units, firms establish digital units to concentrate their efforts on digital innovation and transformation. Yet, these often do not fulfill the hopes of disseminating well-fit digital innovation towards digital transformation in the core organization. Our study analyzes diverse secondary data and multiple interviews of 8 case firms. Findings show that dissemination achievements are guard railed by the strategic setup of the digital unit - its strategic clarity and strategic alignment. Furthermore, the dissemination is facilitated by a fluid and temporary organization of the digital unit and its balanced staffing of digital and functional experts, who recursively leverage their digital vs. functional logics in dialectical understanding processes. We suggest ambassador roles for which the DU temporarily integrates functional experts who translate and promote the dissemination of the digital innovation when returning to the core later.
Presenters
- Deist, Maximilian K. : University of Bayreuth, Germany
Documents
Deutsch, Christophe

Global Innovation Culture in a Fast Growing Organisation
How to implement an innovation culture in a global company that has emerged from the acquisition of several SMEs around the world? In early 2021 Eddyfi Technologies, an international organisation that provides advanced Non-Destructive Testing solutions, was structured in several local business units corresponding to the acquired businesses over the past few years. To improve the ability of bringing new high-performance products to the market, several changes on organizational structure, processes, tools, and communication were decided. The last 18 month of this organization evolution journey will be presented showing how a strong innovation culture has emerged, aligned with a strong new product development strategy. Amongst the main benefits the presentation will focus on ideas generation, portfolio management, collaborative projects, and better practices to integrate new organizations.
Presenters
- Deutsch, Christophe : Eddyfi, Canada
Deák, Csaba

Competence building in STE(A)M learning, innovation and entrepreneurship
The fusion of arts into STEM has promoted STE(A)M modules for future learning and pedagogy at various levels of academia across Europe. However, the competent skills required for future jobs and education are not explored enough yet. The education institutions in different European countries have varied performances in terms of innovation pedagogy. This variation often reflects on entrepreneurship opportunities in the region as well. Understanding the student's outlook can help better understand the gap in various areas across Europe. The paper investigates the competence building possible in innovation, entrepreneurship and STE(A)M through the student's perspective on arts and science. The academic survey revealed insights on students perception in transition of STEM to STE(A)M models in pedagogy.
Presenters
- Deák, Csaba : University of Miskolc, Hungary
Documents
Diasio, Steve

Learning as a Design-Factor for Innovation Contests- A Bidirectional Model
This study aims to develop a more comprehensive understanding of design factors as they relate to the role of learning when implementing innovation contests. Using a unique data set from a six-year engagement, this paper presents case studies of seven firms implementing innovation contests. Firms ranged in size, industry, and type, which led to four primary data sources including 28 interviews and a range of data from 414 problem-solvers. This research contributes to the literature by demonstrating that learning is a critical design factor in innovation contests and occurs in a bidirectional way with differing levels of intensity for problem-solvers and solution-seeking firms. We find that learning is a salient factor that has direct and indirect effects on innovation contests, differing from what has been previously outlined in the innovation literature.
Presenters
- Diasio, Steve : University of South Florida-l, USA
Documents
Dlugoborskyte, Vytaute

Environmental Impact of Clothing: Circular Rental Models versus Wear-once Consumption
Academy and business have shown a growing interest in recent transformations of business models in clothing industry, namely circular rental models, as a potential solution towards more sustainable approach when compared to the traditional wear-once consumption model. Although these new business models may actually represent a more environmentally friendly approach to the consumption of clothing, their ability to lower the environmental footprint may be highly dependent on increased transportation to and from the retailer and person that rents the clothes, and the habits of the consumer. Therefore, this study aims to reveal the carbon footprint of the supply chains attributed to different business models and customer behavior, and identify the model with the lowest environmental impact. Primary and secondary data collection is used to accurately map the supply chains of different business models, reveal customer or user behavioral patterns attributed to specific model, and clarify the estimates for simulation modeling.
Presenters
- Dlugoborskyte, Vytaute : Massachusetts Institute of Technology, USA
Documents
Doerr, Luca

Influencing factors of digital transformation in SMEs: a literature review
Digital Transformation is increasingly affecting industries worldwide in different ways. Although barriers and enablers of Digital Transformation have been studied, they mainly focus on large companies. Yet, it is unclear how small and medium sized enterprises (SME) with resource limitations, like finance and human can handle Digital Transformation and which factors must be considered. This gap in the existing literature is addressed by this paper with a systematic literature review. The goal is to identify the enabler and hinderer of successful Digital Transformation in SMEs. Herby the factors will be structured in human, technology, organization and external dimensions. Based on this structure the authors provide an overview of the influencing factors independent from disciplines or industries.
Presenters
- Doerr, Luca : HHL Leipzig Geraduate School of Management, Germany
Documents
Duchek, Stephanie

Innovation Hubs in Rural Areas: A Qualitative Interview Study
Innovation hubs are a promising new way to foster innovations in rural areas. However, research in this field is still at a preliminary stage. The literature neither provides a clear definition, nor a systematic overview of types and roles of these hubs. To help close this research gap, we conducted interviews with ten different innovation hubs in Germany. Based on our qualitative content analysis, we were able to identify four central roles of hubs (supporters, knowledge brokers, networkers, and physical experiment spaces) and describe their specific functioning. Further, we found indications that each of these roles has a specific influence on the development of rural areas. With these insights, our study provides a useful basis for future research as well as a successful management of innovation hubs in practice.
Presenters
- Duchek, Stephanie : Fraunhofer Institute for Industrial Engineering IAO, Germany
Documents
Duehr, Katharina

Improving distributed collaboration for the development of advanced systems
Effective and efficient distributed collaboration is essential for the development of advanced systems. This contribution investigates the effects of the application of a method that supports improvement in distributed collaboration in the development of advanced systems at Voith Turbo. Furthermore, it will be examined, whether the improvement of distributed collaboration has an influence on the organizational culture. In total, nine improvement potentials in distributed collaboration were derived. In total, nine improvement potentials in distributed collaboration were identified and addressed through the implementation of measures. Subsequently, the effects of the implemented improvement measures were evaluated by qualitatively, quantitatively, subjective and objective data. Based on that, new potentials were derived. Finally, the results show that improving distributed collaboration positively influences the organizational culture. Iterative and continuous focus on good collaboration and the immediate evaluation ensures an improvement in collaboration and a gradual change in organizational culture.
Presenters
- Duehr, Katharina : Karlsruhe Institute of Technology (KIT), Germany
Documents
Durugbo, Christopher M.

Core contingencies of digital innovation: Delphi-based insights for public services
Digital innovation is a global trend involving digital technology use innovatively or in the innovation process, with exciting prospects for positive and transformative impacts on public service quality, citizen engagement, and employee innovativeness. Additional public digitalisation benefits of creativity and interactivity with citizens further underscore the need for knowledge on digital contingencies for public governance. Grounded on contingency theory and using a pilot and 3-round Delphi-based study with 118 public employees, this study identifies and evaluates core contingency factors of digital innovation for public services. The study finds 40 organisational priorities and problems, and further evaluation of the core factors from each category produces a taxonomy of alignment-attitudes-security-support contingency factors and a governance-budget-resistance triad of concerns for digital innovation in public services. Using the Delphi findings, the study concludes with theoretical and managerial discussions on the implications of a 'digital contingency theory', research limitations, and potential future directions.
Presenters
- Durugbo, Christopher M. : Arabian Gulf University, Bahrain
Documents
Duwe, Daniel

Metaverse for the People
When talking about the future of the internet, there is not getting around the metaverse. Many big digital players have been working on it and Facebook even adjusted its company name accordingly. However, the technological realization and functional features are still vague. Recently performed research on customer preferences yielded different results for the same population questioned in a similar period of time. Thus, there is much uncertainty both on the end-user side and the developer side. This paper gives insights into the demands and requirements of the people from Germany, the USA und China for the metaverse in a comparative way based on a representative survey. This helps developers to configure the metaverse appropriately. This paper also highlights possible social, economic and ecological effects of a significant diffusion of the metaverse comprehensively and thus builds the foundation for the future discourse.
Presenters
- Duwe, Daniel : Fraunhofer ISI, Germany
Documents
Dőry, Tibor

Selection of appropriate lead users for NPD in co-creation
In our research, we identified six personal characteristics of lead users and their impact on the success of the NPD process as well as on the technical and market success of the new product. We concluded that lead users need to be involved in the whole NPD process irrespective of the complexity of the new product. Based on the research results we advanced the Lead User Method by extending it with an additional step of lead user selection and also linked the identified characteristics to the general attributes of lead users as "ahead of market trends" and "high expected benefit". Our study reveals managerial implications by proposing signals for practices that facilitate the selection process of proper lead users in the fuzzy front end of the co-creation and therefore reduce uncertainty, cost, and time of the NPD.
Presenters
- Dőry, Tibor : Széchenyi István University, Hungary
Documents
Eck, Christopher

Towards Understanding Hybrid Retail
The trend toward online shopping is putting pressure on local retailers to integrate digital shopping channels into their existing stationary business model. In recent years, many German cities and municipalities have started to set up local online marketplaces to help retailers digitize and create alternatives to international online marketplaces for the citizens of their city. The paper first addresses the motivations and goals behind the development of local online marketplaces. Then, the challenges of setting up these marketplaces and developing a business model to finance them are presented und discussed. A special focus is placed on the context of the establishment of a two-sided market. This is illustrated with a case study from the city of Aachen in Germany.
Presenters
- Eck, Christopher : RWTH Aachen University, Germany
Documents
Elbarrad, Sherif

New Approach to Publishing Material - Using Interactivity and Crowd Authoring
new Dimension to Publishing Material - Using Interactivity and Crowd Authoring.
Current e-books and regular paper-based textbooks are not meeting the student's individual learning needs. I designed a web-based application that has several features that help in addressing the need of a wide variety of students, including:
- A variety of multimedia material.
- Interactive self-correcting questions for self-assessment. those questions are linked to learning objectives and a dashboard that allows the reader to monitor their progress in understanding the material.
- readers' ability to submit explanatory material (in different formats) that is sent through a manuscript management system to peer reviewers for approval, allowing each reader to contribute to the knowledge base. Other readers can rate those submissions through a staring system as well.
Presenters
- Elbarrad, Sherif : MacEwan University , Canada
Ellis, Craig

How Corporate Management Selects and Measures Innovation in UK Construction
An organization's ability to innovate is increasingly recognized as a key factor for sustainability, competitiveness, economic success, well-being, and the development of society. Innovation is too important to be managed without good measurements. Metrics drive behaviour and "what gets measured gets done." The work reported here will gain direct insight into practices and methods used to capture and measure corporate innovation in UK construction, with the aim of providing a framework that captures and defines a practical process for selecting, measuring, and valuing innovation operations in the UK construction sector. Identification of the key attributes of corporate innovation that may be measured has been undertaken, interviews will follow to collect data to provide a unique and valuable contribution to construction knowledge. Methods will be presented for better understanding of those metrics and measures used when assessing the value of innovation at a corporate level.
Presenters
- Ellis, Craig : leeds beckett University, United Kingdom
Documents
Elmaghraby, Adel

AI and Digital Transformation are Key to Innovation
Innovation in the age of artificial intelligence can be accelerated by utilizing appropriate tools, policies, and deployment approaches.
Digital Transformation (DT) leverages technology to optimize business processes and deliver them digitally to constituents. In other words, it is about our daily tasks performed and offered seamlessly in a digital world.
In reality, COVID-19 challenges expedited digital transformation, and many businesses are struggling to catch up. Processes, tools, and people are the key requirements to achieving business goals and they all need to be addressed.
Processes have traditionally been lengthy and designed for humans to handle. With digitization, new needs have evolved, and new approaches and flows need to be considered. Digital tools to help redesign processes exist and can be leveraged.
In conclusion, we will evaluate the effectiveness of some strategies, where they fall short, and when they become hype and trendiness rather than a concrete solution.
Presenters
- Elmaghraby, Adel : University of Louisville, USA
- Kerrick, Sharon : University of Louisville, USA
Documents
Emmerich, Philip

How an Agile Mindset and Project Organization Influence Team Performance
Organizing in temporary projects promises an adequate way of dealing with the constantly changing challenges posed by an increasingly volatile and uncertain environment. With the so-called waterfall and agile approach two process models for project management are dominant in industry, of which teams are considered their essential building blocks. This study analyses the impact of team members (agile) mindset and the organizational approach on project team performances such as the quality of team interactions and task results. Therefore, a conceptual model was developed and tested on 86 student teams. The findings indicate that an agile mindset among team members improves team member interactions (team interaction quality), and their created content (task result quality) when following an agile approach.
Presenters
- Emmerich, Philip : Technische Universität Berlin, Germany
Documents
Equey, Catherine

Designing a Digital Citizen-Centered Service Through Social Innovation
In this article, we examine the methodology that should be applied to design a social innovation through a service based on a digital platform implementation to improve benefit statement digitalization. The method of stakeholders' inclusion, the triangulation methodology, and the citizen-centered service design are the main approaches discussed in it. The key outcome will be the discussion of a research agenda to design a citizen-centered service, deployed as a digital platform, through social innovation in a complex ecosystem. This process addresses both governance decisions on the future of the service regarding what type of entity should take over the current structure and with what objectives and technological decisions around infrastructure and standards, in implementing this service.
Presenters
- Equey, Catherine : haute ecole de gestion de geneve- university of applied sciences, Switzerland
Documents
Eriksson, Eric

The Importance of Working with Coaching/Mentoring in Municipal Hackathon
This case addresses the role and impact of mentors in intra-organizational hackathons in the municipal innovation management context. Specifically, it focuses on describing the contribution of mentors to value creation in a hackathons various phases. This case draws data from three intra-organizational hackathons in a Swedish municipality. We highlight the necessity of mentorship for a successful hackathon process and the training and support that benefits mentors.
We found that the ways of recruiting mentors affected their perceived involvement in the hackathon process. Furthermore, the training was also of importance to portray "the big picture" which helped mentors to understand the entirety of the innovation journey they would support hackers to navigate. Building this competence within the organization also helps to generate value long-term.
The results will benefit practitioners, as well as researchers, involving mentors in innovation processes in the public sector at large and municipal sector specifically.
Presenters
- Eriksson, Eric : Knivsta kommun, Sweden
Esegovic, Dominik

Business usage of XR in Southern Germany
Digital transformation is increasingly reaching companies in our region. Countless products from the VR and AR sectors reached market maturity years ago. Since widespread use does not yet seem to have arrived at a majority of SMEs, we investigated how far the actual acceptance of XR has progressed. We present empirical data on XR adoption among SMUs in our region of interest. The study asserts that a significant number of firms have adopted XR, but also that 60% of surveyed SMEs have not yet applied these technologies. We assert that only a small number of companies show remarkably high levels of XR adoption. Given that XR applications are still not broadly applied, we suggest solutions for a stronger implementation of these technologies.
Presenters
- Esegovic, Dominik : Hochschule Neu-Ulm, University of Applied Sciences, Germany
Documents
Faccin, Kadigia

The Orchestration Dynamics for Creating an Urban Innovation Ecosystem
The objective of this study is to analyze how the orchestration dynamics happens to create an urban innovation ecosystem and what dimensions are needed in each phase of the orchestration. For this, we use a procedural approach to study a case in Latin America, the Pacto Alegre, which is a project developed in southern Brazil. Our study showed that the first orchestration dimension that must be in action in ecosystem creation projects is the Agenda Setting, followed by Knowledge Mobility Management, Coordination and Appropriability Management of innovation. We demonstrate that the role of the quadruple helix actors changes over time and according to the dimension of the mobilized orchestration. This article contributes to the literature demonstrating how the orchestration dynamics to create an urban innovation ecosystem happen and reveals the existence of a hierarchy of dimensions over time. For future studies, we suggest analyzing the orchestration dynamics in mature ecosystems.
Presenters
- Faccin, Kadigia : Unisinos, Brazil
- Bittencourt, Bruno A. : Unisinos, Brazil
- Andrade da Silva, Kézia : Unisinos, Brazil
- Martins, Bibiana V. : Unisinos, Brazil
Documents
Fiegenbaum, Irina

Finding the balance of innovation KPIs
Establishing a system to measure innovation in a corporate setting is not an easy job. One does not want to track too many Key Performance Indicators (KPIs) to let innovation follow the creative process. At the same time, not using any KPIs goes against any systematic approach to innovation. This case presents an example of an approach created in TÜV NORD GROUP to setting up innovation measurement using Balanced Scorecard (BSC), building upon innovation strategy and objectives.
The process of creating BSC is demonstrated in the presentation: from creating strategy map based on company´s innovation strategy, identifying the fields of strategic importance, which are to be measured and to selecting the KPIs to track the results. Moreover, the implementation process will be also touched upon in the presentation: from setting annual goals to developing the initiatives to support achieving them.
Presenters
- Fiegenbaum, Irina : TÜV NORD AG, Germany
Fogelberg, Jessica

Hackaton Theme and Contest/Selection Criteria as Multi-Faceted Leadership Tools
This case addresses the impact of the hackathon theme or contest criteria in the municipal innovation management context. In more detail, it suggests that both broad and focused themes, as well as contest criteria, as hackathon design elements can serve as an inspiration for innovation. Additionally, as design elements they can affect the impact on the innovation output. Moreover, our results highlight, that hackathon theme and contest criteria are leadership tools for directing the value-creation of innovation process, and contribute to the innovation culture of the organization. This case draws data from three intra-organizational hackathons in a Swedish municipality in radical, virtual and hybrid collocations that took place between 2019-2021.
The results will benefit practitioners, as well as researchers, in using theme and contest selection criteria in Hackathon design and innovation processes in the public sector at large and municipal sector specifically.
Presenters
- Fogelberg, Jessica : Knivsta kommun, Sweden
Ford, Simon

Experience design and the characteristics of location-based entertainment
Location-based entertainment refers to a type of entertainment experience that is consumed away from the home. The emergence of new participative forms of entertainment and the adoption of digital technologies provides motivation for investigating the different types of location-based entertainment experiences and identifying their characteristics. Drawing on direct participant observations gained from personal consumption of location-based entertainment experiences and secondary data from third party accounts, this paper provides a categorization of location-based entertainment and identifies characteristics related to experiences consumed at single location performance and participation venues, and multiple locations with defined routes and open world experiences. Through review, coding and consolidation, a checklist of 85 location-based entertainment characteristics is developed that experience designers can use to create new location-based entertainment experiences.
Presenters
- Ford, Simon : Beedie School of Business, Simon Fraser University, Canada
Documents
Fox, Michaela

EIT Food Seedbed Incubator Programme
A significant gap exists between academic research and its translation into impactful marketable innovations. In particular, food innovation is critical to the future of healthy people and the planet, but less than 4% of all EU startups are in agrifood. Additionally, many IP-active universities and research intensive institutions across Europe lack the internal capacity, knowhow, partnerships or appropriate platforms to validate new technologies and create spin-out companies. To address this, the EIT Food Seedbed Incubator Programme is an example of a sector based partnership that drove virtual intervention during the pandemic, blending the best elements of market discovery methodologies with multidisciplinary challenge-led innovation programmes and tailored educational training to upskill on entrepreneurship and venture creation. As a result, Seedbed has supported 90 IP-driven innovations, many from universities across Europe. Of these, 55 are now market-driven startups in the agri-food sector primed for follow-on funding and investment.
Presenters
- Fox, Michaela : Queen's University, Belfast, United Kingdom
- Durand, Stephane : Queen's University, Belfast, United Kingdom
Documents
Fragkos, Christos

Telehealth adoption in crisis context (financial and COVID-19)
During the financial crisis in Greece, a telehealth system was implemented. While many telehealth projects launched in the past have not survived, this system has succeeded by gaining momentum and growth. Moreover, it proved to be very useful under the recent COVID-19 restrictions. Combining multiple perspectives, we study the adoption of the telehealth project and delve into cause-effect relations and deeper explanations, related also to the financial and pandemic crisis context. Based on the literature we designed a model of the factors influencing the adoption of telehealth. Applying a qualitative research approach, we collected data in the model categories through interviews with users and key players of the development of the telehealth system. Based on grounded theory we identified first, second, and third-class codes. Using the Paradigm Model, aggregate theoretical dimensions as building blocks for the proposed adoption model were generated.
Presenters
- Fragkos, Christos : AUEB, Greece
Documents
Freitag, Mike

Digitalization of Non-Profit-Organisations in Germany
Non-profit organizations are also impacted by the digital transformation, and should pursue it systematically. At the conference a study is presented that shows the status quo and the need for action for the digital transformation of non-profit organizations in Germany. Three application scenarios show the range of NPOs. As mixed as the various non-profit organizations are, the corresponding solutions that come into question for the digital networking of volunteers are just as diverse. Here at the conference the paper focus on one of this three organisations, the VDI Württembergischer Ingenieurverein e.V - a German engineering society. In this organisation it were collected and evaluated in the form of a survey of around 800 volunteers about the status quo of digitalisation. In the future it will be developed exemplary procedures to support NPOs on the way to digital transformation in a practical way
Presenters
- Freitag, Mike : Fraunhofer IAO, Germany
Gehde, Karla

From vertical to horizontal relations - coopetition in healthcare
Coopetition is a phenomenon which occurs between the first and secondary healthcare market in Germany. This case study within the German healthcare system focuses on the triadic relationship between vertical and horizontal related stakeholder. Due to digitalisation effects, the traditional value chain transforms and former solely vertical relations suddenly become horizontal relations and develop a coopetitive character. We examine these distinct stakeholders regarding their business model and their relations to each other settled within a business-to-consumer context. The healthcare consumer is assigned with the role of the buyer whereas the two competitors are conceptualized as supplier. The objective is to identify determinants for this coopetitive transformation. We expect to determine incentives for both collaboration and competition.
Presenters
- Gehde, Karla : University of Münster, Germany
Documents
Gertsen, Frank

Are higher education entrepreneurial programmes really entrepreneurial?
Abstract:
The literature shows that entrepreneurial education makes sense. It is evoking entrepreneurial intentions and activities in students. However, most of the literature focuses on entrepreneurial education in general, and there is not a clear evaluation of such education on the academic level. That is why this paper holds the focus on entrepreneurial master's degrees themselves, their structure, and effectiveness. Moreover, it analyses the employment, job satisfaction, and the connection between the education and professional life of entrepreneurial graduates. This quantitative study confirms that entrepreneurial graduates have a higher self-employment rate compared to others. In addition, they compete well with other graduates in employment while still pursuing their entrepreneurial intentions as intrapreneurs. The aim is to raise awareness about entrepreneurial education in Europe, to make it more competitive, especially now in these volatile times.
Presenters
- Gertsen, Frank : Aalborg University, Denmark
Documents
Grewe, Benedikt

Supporting Business Model Generation with Augmented Reality
As the research shows, there is no clear concept of an Augmented Reality based (AR-based) workshop supporting tool that provides a solution for time-consuming and error-prone documentation, decentralized work and unused workshop results. The application of immersive technologies, especially AR, supports the processing of workshops, thus solving the problems previously outlined. For that reason, this research answers the following question: What potentials for increasing efficiency and effectiveness does the use of AR technology offer in proceeding workshops on business model generation for distributed teams?
Presenters
- Grewe, Benedikt : Paderborn University, Heinz Nixdorf Institute, Chair for Product Creation, Germany
Documents
Griesbach, David

"Innovation Sprints" as a Didactic Tool of Promoting innovativeness
Innovation Sprints in organizations have become a central method to gain better understanding about customers and their underlying needs in the early stage of new products/services. Innovation Sprints are very useful in situations for launching a minimum viable product through the creation of quick prototypes and their immediate testing. The outcome is often much more human-centric and faster in comparison to traditional projects. This conference presentation challenges the view that Innovation Sprints should be strengthened outside companies, in the program of further education. We will look whether Innovation Sprints is a method a) to learn/develop innovation competencies, b) that is suitable in learning units in education programs, c) to achieve learning objectives, and d) that is practicable for lecturers when used/taught. The project aims is to create an Innovation Sprint method adapted in the context of further education as a didactic tool.
Presenters
- Griesbach, David : University of Applied Sciences Lucerne (HSLU), Switzerland
- Meyer, Mona : HSLU, Switzerland
Grillea, Valentina

AI Ventures to the International Market (US and UAE)
With an action research approach, we implement a mission (January 2022) with autonomous driving SMEs from Europe to the Bay Area (California). The results of this action suggest that SMEs in their early-stage lack internationalization strategies and the usefulness of the method to broaden their perspective on the potential by tapping into other innovation systems. Hence, we build with this pilot action proposing an innovation process aimed to increase the international strategy of European deep tech (Artificial Intelligence) companies from the Autonomous Driving sectors towards the third market (such as US) and indirectly boost the investment interest of international VCs.
This action has been promoted as part of the European Project - INTonomous, co-founded by the COSME Programme of the European Commission, which addressed all over more than 50 European companies offering Acceleration Programme, International Mission to US, UAE and Canada and Matchmaking opportunities with potential customers and investors.
Presenters
- Grillea, Valentina : bwcon GmbH, Germany
Grimsby, Sveinung

How knowledge-bases affect sustainable product development in the food industry
Modes of innovation in the old-rooted food industry varies from learning by doing to science and technology-based innovation. These knowledge bases are believed to influence both appropriability and sustainability strategies. Existing theory on modes of innovation is discussed where detailed insights through new product development process is known. Transfer of tacit knowledge among actors are challenging due to the nature of embodied knowledge. This is due to common language among partners originating from either explicit or tacit backgrounds not being shared. In line with existing theory we believe interpreters of knowledge are important actors for collaboration among these different knowledge bases. This commentary on how tradition meets novelty in the food industry, is illustrated with a plant-based Norwegian new sustainable product development case.
Presenters
- Grimsby, Sveinung : Nofima, Norway
Documents
Haag, Christoph

Value Proposition of AI-based Innovation - A Utility-centered Framework
Across all industries artificial intelligence (AI) has become a key element to better solve business issues in the context of e.g. product experience, process execution or organisational communication. At the same time, AI is an utmost broad field in terms of its potential application purposes (use cases), the corresponding business value-added, and its technical forms of system and algorithm embodiment. Thus, in order to implement apposite AI solutions, cross-functional innovation teams need to establish boundary-spanning objects in order to communicate unambiguously about the targeted project goal(s) and the jointly desired AI application scenario. The paper offers a framework to specify and evaluate AI-based business innovations in a utility-centred way. The framework shall serve as a boundary-spanning object between all involved project engineers and facilitate a transparent overview and a plain discussion about the AI's value proposition.
Presenters
- Haag, Christoph : TH Köln, Germany
Documents
Habibipour, Abdolrasoul

Towards a sustainable user engagement framework in Living Labs
Living Labs are one of the most common participatory design approaches that facilitate user engagement throughout the innovation development process in real-life setting. This study investigates how the process of voluntary user engagement in the Living Lab context is shaped, by including the users' perspective. In so doing, a user engagement framework in Living Lab context is developed that includes the issues of user engagement in relation to the three themes, namely, voluntariness nature of user engagement in Living Labs, issues associated with real-life engagement, as well as immaturity of innovation in Living Lab setting, from the perspective of both users and innovation (or Living Lab) experts. The objective is to ensure sustainable user engagement and commitment throughout innovation processes in Living Labs. To achieve this goal, empirical data was collected through semi-structured interviews, open-ended questionnaires, and workshops in three European Living Lab projects, namely, UNaLab, U4IoT and USEMP.
Presenters
- Habibipour, Abdolrasoul : Luleå University of Technology, Sweden
Documents
Halvarsson, Johan

Innovation Ecosystem Orchestration in the Water Technology Context
From the perspective of an innovation management, orchestration of the innovation ecosystem is one of the most essential aspect to ensure the realization of the value for the ecosystem members within the process of an ecosystem emergence. However, the current understanding on ecosystem emergence and the role of an orchestrator during the process is relatively limited. Based on the case analysis of the innovation ecosystem we provide new empirical evidence on the emergence process and the role of an orchestrator and the local innovation policy. In the case study of water management ecosystem, we will present how it has been evolved since 1980s and what have been the key phases, the key decisions and the outcomes towards the current state. Based on the analysis, we see that both ecosystem orchestration as well as the regional innovation policy can drive value capturing during emergence of an ecosystem.
Presenters
- Halvarsson, Johan : Savonia University of Applied Sciences, Finland
- Lähdesmäki, Bailey : Savonia University of Applied Sciences, Finland
Documents
Hanesch, Antonia

Clarifying Digital Entrepreneurship: A Systematic Literature Review and Bibliometric Analysis
This paper provides a structured literature review offering insights on digital entrepreneurship. The research goal was to clarify the understanding of digital entrepreneurship. Seventy-five research articles were investigated with respect to e.g. discipline, time, geography, methodology, and focus, using bibliometric analysis. Three research fronts were identified. The first addresses the understanding and conceptualization of digital entrepreneurship, the second deals with the digital entrepreneurship ecosystem, and the last includes research about the survival of digital entrepreneur ventures. This study generates insights on the current state of research, key areas and the future of the field. Therefore, this study lays the groundwork for further development of the field and dialogues with practitioners and researchers of other disciplines.
Presenters
- Hanesch, Antonia : Hochschule Neu-Ulm, Germany
Documents
Hanyu, Takuya

Unveiling the Micro-foundation of Motivation-Enhancing HR on Business Process Innovation
In this study, we examine how motivation-enhancing HR practices lead to business process innovation from the perspective of the micro-foundation. Two surveys were conducted: the macro survey of Japanese organizations and the micro survey of individuals working in those organizations. The results of Multilevel analysis show a relationship in which motivation-enhancing HR practices are mediated to business process innovation by the middle managers' cognition and behavior. In addition, it is found that the relationship between micro and macro levels was partially mediated in the group of companies with high horizontal integration, while the group of companies with low horizontal integration did not show any significant impact on business process innovations. Therefore, it is important to consider the micro-foundations in significantly influencing business process innovation through motivation-enhancing HR practices, and it is assumed that a high level of horizontal integration is a prerequisite.
Presenters
- Hanyu, Takuya : Keio University, Japan
Documents
Harala, Linnea

Ecosystems for Reuse: Two pilot cases from the construction sector
To enable transitioning towards circular solutions a variety of companies and other actors, resembling a circular economy ecosystem, have to innovate together to increase circulation via recycling or reuse in the system. More understanding is needed on circular economy ecosystems forwarding reuse in industries with high environmental impacts such as the construction industry. Thus, this study aims to create understanding on circular economy ecosystems for reuse within the construction sector focusing on the actors, their roles and interdependencies. We conducted an extensive multiple-case study from Finland and Sweden utilizing interviews, ethnography, and secondary data from two concrete element reuse pilot projects. The findings provide insights on the ecosystem actors and their roles, tasks and interdependencies within the ecosystems for reuse. Our study contributes to ecosystem, circular construction and circular economy innovation research.
Presenters
- Harala, Linnea : Tampere University, Finland
- Alkki, Lauri : Tampere University, Finland
- Aarikka-Stenroos, Leena : Tampere University, Finland
Documents
Heilala, Janne

Deployment of Competitive Techno-Organizational Global Supply Chain Management
Deployment of Competitive Industry 4.0 (I4.0) Techno-Organizational Scenery on Global Supply Chain Management (GSCM) premiere offers an insight into the globalized view on Manufacturing Competitiveness (MC) through Key Enabling Technologies (KETs) and Organizational Concepts (OCs) associated with Relocation Activities (RAs) qualitative benchmarking. Premiere aims to establish discussion for recent revolutionized innovativeness leaps and start justifying societal justification for innovativeness under the guise of arising world conflicts. By connecting phenomenographically Techno-Organizational scenery to multidimensional Exo/endogenous shocks (ES), specific time-points occurrence initializes societal transformation establishing practical theories for Leading EU Manufacturing research. Findings conclude the need to research the arising Manufacturing Utilization Capacities (MCU) tied to MC by empirically benchmarking industries' complex multilevel factorization space to encourage newcomers and existing corporations to position themselves and support EU policymakers' future foresight.
Presenters
- Heilala, Janne : university of turku, Finland
Documents
Herpers, Martine

Measuring Innovation Transfer for eHealth in Early Phases
Innovation transfer from universities into the regional market is expensive and requires a lot of organizational effort. In order to evaluate the success we developed metrics for measuring the impact of projects performed with students. The RIGL project (Regional Innovation for Health and Wellbeing) of the University of Applied Sciences Fulda started at 2018 and provided the data basis for the metric development. As part of the sub-project Health Care Wearables the innovation transfer of 57 student projects was evaluated. It was evaluated directly after their completion and at the end of the fourth year by professors and industrial representatives involved. The defined metrics and their indicators have then been used to evaluated the innovation transfer reached by all student projects. The defined metrics can be seen as usable in health sector in Germany due to the still low level of digitalization in this area.
Presenters
- Herpers, Martine : University of Applied Sciences, Germany
Documents
Heuermann, Marie

Crisis Effects on Digital Businesses: A Systematic Literature Review
The coronavirus crisis has disrupted the business models of many companies. Following its global spread and the attention given to e-commerce, it became a priority to study the effect of crisis on digital business. This study was a structured systematic literature review of 41 peer-reviewed journal articles published between 2019 and 2021 addressing thematic issues around the topic. It evaluated the research area, countries, journals, main authors based on co-authorship, data-collection methods, and content in each paper. The review extracted and discussed six pain points: health problems, panic, government regulations, perceived risk, ease of use, and cost saving. The aim of this study is to give researchers insight into the effect of crisis on digital businesses with the impact of COVID-19 on online grocery shopping as a case study. It further aims to identify gaps and give recommendations for future research.
Presenters
- Heuermann, Marie : Hochschule Neu-Ulm, Germany
Documents
Hirota, Akimitsu

Customer Findings with Physical Prototyping in Fuzzy Front End
The effectiveness of prototypes in the trial-and-error phase of the development start-up phase is clarified from the perspective of dialogue. The starting phase of development is a "fuzzy front end" situation (Khurana A. and Rosenthal S.R 1998, Herstatt,C. and Verworn,B. 2001). Developers find clues through trial and error (Lester and Piore2004). Representing information is effective in creating new information (Schön 1983). The person who represents the information is confronted with the representations he or she has made and creates new information. This is reflective conversation (Schön 1983). In the realm of design thinking, the role of the prototype is the demonstration of a problem-solving idea (Kelly and Kelly 2013, Brown 2019). Therefore, there is not enough research on the use and effectiveness of prototypes (Carleton 2009). In this study, we examine the effectiveness of prototypes for customer discovery at the "fuzzy front end" from the perspective of reflective conversation.
Presenters
- Hirota, Akimitsu : Kindai University, Japan
Documents
Hochfeld, Katharina

Development of a Blueprint for a Hybrid Design Thinking Process
Design Thinking (DT) is a widely used and proven way of designing innovation processes. In recent years, innovation work has shifted more and more into the virtual space. Thus, the questions arise how DT can function in virtual/hybrid environments and which requirements must be met to ensure that the virtual/hybrid process is at least as effective as the analogous variant. However, research on hybrid DT processes is still in its infancy. Our study aims to elaborate a process model that shows how a successful hybrid DT process can look like. This contains recommendations on how the process must be adapted, which phases should be analogous, virtual or hybrid and which tools and methods can be used in this context. Furthermore, we point to new skills and (cultural) framework conditions which are needed to realize a successful hybrid DT process.
Presenters
- Hochfeld, Katharina : Fraunhofer IAO, Germany
- Duchek, Stephanie : Fraunhofer IAO, Germany
Documents
Hoffmann, Micheline

Culture for public sector innovation: proposal of a theoretical-analytical framework
There is a consolidated understanding that organizational culture is crucial for innovation capacity. However, few studies explore categories of organizational culture that influence innovation considering the specificities of public administration. Thus, this article aims to identify categories of organizational culture that could form a theoretical-analytical framework to examine cultural patterns for public sector innovation, adopting an approach that integrates different paradigms of public administration. This qualitative and exploratory research is based on a systematic literature review, identifying a set of categories and how these categories are expressed in innovative practices consolidated in Brazilian municipalities. The systematic review showed that existing works emphasize the New Public Management principles while the practices studied demonstrated that these principles coexist with the bases of the New Public Governance. The results confirm the relevance of the proposed integrative approach.
Presenters
- Hoffmann, Micheline : University of the State of Santa Catarina, Brazil
Documents
Hollauf, Eva-Maria

Typology of Motivation and Activity Profiles of Ideation-Crowdsourcing Community Members
This paper deals with the question of what motivational factors influence the participation and level of activity of users in online idea-crowdsourcing challenges. Understanding the motivational factors of users can support platform operators and organizations in optimizing their crowdsourcing processes and adapting them to the needs of the crowd. The empirical investigation of the community on the Austrian open innovation crowdsourcing platform "Open Innovation Salzburg" has led to the identification of four different motivation and activity profiles. In sum, the crowd on the crowdsourcing platform, which hosts regional and societal idea challenges, is strongly intrinsically motivated. The differences between the identified categories of Champions, Regulars, Evaluators and Observers are presented and their relevance for the development of design and governance measures is discussed.
Presenters
- Hollauf, Eva-Maria : Salzburg Research Forschungsgesellschaft mbH, Austria
Documents
Houssou, Ulvick

Entrepreneurial University in Emerging Countries: Catching-up or Leading the Way?
The purpose of this paper is to contribute to the debate on the phenomenon of the Entrepreneurial University (ENU) in the context of emerging countries, where, especially at the empirical level, there is limited understanding of whether and how this pathway is achieved and whether ENU in emerging countries are catching up with respect to their "Western" counterparts, or whether they are designing and following their own idiosyncratic paths. A qualitative approach based on multiple and retrospective case studies was adopted as the methodology for conducting the research. Three universities from three countries members of CAMES (the African and Malagasy Council for Higher Education with 19 countries related) were selected and analysed through a thematic content analysis. The most obvious result of this study is that "emerging" ENU does not appear to have a fully defined or common trajectory with its "Western" counterparts.
Presenters
- Houssou, Ulvick : Icn Business School , France
- Gailly, Benoit : Université catholique de Louvain (UCLouvain), Belgium
Documents
Howell, Christopher

Innovation in deployed medical care: Building resilient healthcare supply chains
For deployed medical operations, the delivery of critical healthcare products and services 'far forward' is a priority, calling for a radical shift away from existing modes of production and supply towards a more resilient, distributed approach. This paper investigates the case for a move towards redistributed manufacturing (RDM), comparing current operational requirements and conditions in deployed medical operations against future RDM scenarios. Drawing on the preliminary findings of a series of technology roadmapping exercises that examined the manufacturing case for RDM-led technologies, the paper provides an overview of the issues impacting innovation development and adoption, identifying where innovative solutions in RDM have the potential to address existing challenges to healthcare treatment pathways in deployed medical operations. This work is part of a national UK research programme seeking to guide future research and innovation in academia and practice.
Presenters
- Howell, Christopher : UWE, United Kingdom
- Omar, Basil : UWE, United Kingdom
Documents
Huang, (Judy) Hong

The emergence of the boundary innovation space for user involvement
The study involves a longitudinal case study of the development and diffusion of a living lab in welfare services in Norway. Researchers have been following since its earlier establishment in the year 2019 as a firm-oriented testing center and up to the year 2022 when it has become a boundary innovation space focusing on co-creation with users from the early stage of the innovation process. This study investigates why the living lab chooses these approaches, how it collects users' insights, and the factors influencing its choices. In this research in progress article, we suggest that instead of a static description, living labs should be depicted from an evolutionary perspective considering the internal and external factors that trigger the transformation.
Presenters
- Huang, (Judy) Hong : University of Stavanger, Norway
Documents
Huang, Hong-Ji

Determinants of Corporate R&D Search Intensity: an Integrated Framework
This paper explores how R&D search intensity is determined by five dimensions of factors: institutionalized, problemistic, slack, Schumpeterian, and industrial. Using sample data from Taiwan's semiconductor industry, this paper finds that R&D intensity is predominantly determined by R&D intensity in the previous year, and significantly influenced by the average R&D intensity of other firms in the same segment, as well as the unabsorbed slack. Accordingly this paper builds up a theoretical model in which inertia effect, peer effect, and liquidity effect largely co-determine the R&D intensity. Inertia effect maintains stability in resource commitments. Peer effect assures the firm not to be left behind from other firms in the same industrial segment. Liquidity effect reflects cash positions available for regular and extra commitments in R&D search activity. The two institutionalized forces and slack resources stabilize a firm's regular resource allocation, sustain its comparative advantages, and increase its chances of survival.
Presenters
- Huang, Hong-Ji : National Chengchi University, Taiwan
Documents
Huang, Judy

Exploring methods for user involvement in living labs
The study explores living labs' methodological approaches for implementing their co-creation process and the roles of users during their involvement. This study follows a qualitative research approach by interviewing members of the European Network of Living Labs (ENoLL), a cluster of living labs. Our envisioned sample is 20 living labs that have been actively working on innovation activities with users in their fields for at least two years. Informants are living lab managers, project leaders, or people holding similar positions, who have been involved in these activities. It shows that living labs use a combination of methods, and users iteratively play multiple roles during the innovation process. Living labs have also gradually learned and adapted to using hybrid methods (physical and digital). It contributes to the literature on user involvement in living labs and offers a valuable perspective for investigating the emergence of methods.
Presenters
- Huang, Judy : University of Stavanger, Norway
Documents
Huizingh, Eelko

Reviving forgotten solutions: the hidden promise of retro-innovation
'New' seems to be a crucial word for innovation. The often used OECD definition of innovation (Oslo Manual, 2005), contains the word new three times. This has created a cognitive bias by innovation professionals: innovators need to create something novel, as old approaches and solutions do not work anymore.
In this study we challenge the new knowledge assumption by exploring how historical knowledge can drive the development of solutions. With historical knowledge we refer to knowledge that was available once in human history and was applied for then effective solutions, but ultimately got lost or ignored. We label the search for this knowledge 'retro-innovation search'. This study addresses the gap in innovation management that not much is known about whether, when, and what types of historical knowledge might be available that could inform effective retro-innovation solutions, and how to structure a search for such knowledge.
Presenters
- Huizingh, Eelko : University of Groningen, Netherlands
Documents
Hurmelinna-Laukkanen, Pia

Continued innovation appropriation success
How can a firm continue the appropriation success of an innovation, confronted with challenges such as expiring patents and changing environments? Seeking answers to this question, this study investigates and compares Bayer's two innovations, Aspirin medicine and Roundup herbicide. Whereas for the first, appropriation success has been continued through decades, for the latter, such a continuum has not been realized as expected. Our findings suggest that the continuing appropriation success lies in diligently and interactively adjusting the appropriation strategy with attention paid to the shifting appropriability conditions. This adjustment requires a firm to identify the most substantial appropriability premises for innovation in different situations, recognizing that isolating appropriability mechanisms and complementary assets can have varied and distinctive implications depending on the pertinent contextual factors.
Presenters
- Hurmelinna-Laukkanen, Pia : University of Oulu, Finland
Documents
Husted, Kenneth

A multilevel perspective of circular economy adoption in organisations
Achieving sustainability is an increasingly pertinent objective for businesses. Amongst the many frameworks and models (e.g. ESG, triple-bottom-line) guiding organisations in developing sustainability practices, circular economy (CE) is becoming a useful model in policy, industry and academic conversations. Existing literature linking CE and innovation management tend to focus on outward-looking or macro-level factors. While studies that examine micro-level factors exist, however, there is a lack of attention given to more micro-level explanations of CE adoption within an organisation. We build on the current understanding of CE in the innovation context and examine the interactions between the internal factors and mechanisms within the firm relating to the adoption of CE principles. Through a content analysis of secondary data from eight cases, we show how CE adoption at the firm level (macro) is influenced by group level (meso) and individual level (micro) factors through various related mechanisms.
Presenters
- Husted, Kenneth : The University of Auckland, New Zealand
Documents
Huter, Lucas

Heterogeneous Innovation Patterns in Emerging Economies: Insights from Egyptian SMEs
Innovation capabilities of SMEs are a catalyst for economic growth. To support the development of innovation capabilities through policy design, policymakers require detailed insights on the innovation behaviour of SMEs. While several typologies of heterogeneous innovation patterns exist for developed countries, the innovation behaviour of firms in emerging economies has largely been neglected. Drawing on Evolutionary Theory, we address the question if emerging economy SMEs show heterogeneous patterns of innovation behaviour and if yes, how these patterns can be characterized in terms of innovation resources and capabilities used. Applying a two-stage cluster analysis combining hierarchical and non-hierarchical procedures on a sample of 1,102 innovative Egyptian SMEs, we identify six heterogeneous innovation patterns and develop a resource-based typology of firm-level innovation behaviour in an emerging economy context. The results offer implications for innovation management and innovation policy alike.
Presenters
- Huter, Lucas : Management Center Innsbruck, Austria
- Som, Oliver : Management Center Innsbruck , Austria
Documents
Hünemeyer, Sebastian

Future Automotive-UX - Incorporating Foresight and Early Phase Concept Development
Trends such as advancing digitalisation and connectivity of technical systems open up entirely new fields of innovation for automotive developers of In-Vehicle-UX concepts. This contribution offers developers in the automotive industry methodological support for the analysis and targeted transfer of such trends into daily concept work. The four-step approach is based on the results of Gausemeier et al. (2019) and extends these fundamentals with an analysis of reference products through which individual trends are already addressed today. Furthermore, in line with the principles of user-centred-design, the modelling of customer and user benefits is carried out, that can potentially be realised by taking up the trend. The approach concludes with the derivation of a strategic positioning for the respective development project. It was developed in cooperation with a German car manufacturer and tested in development practice. All in all, 21 concept-relevant questions raised by the development team could be answered.
Presenters
- Hünemeyer, Sebastian : Karlsruhe Institute of Technology, Germany
Documents
Igboanua, Chukwuka

The Role of Regional Policy in Industry 4.0 Adoption
This paper explores how regional policy can contribute to the adoption of advanced technologies in a region by examining the perspectives of managers and business and regional development experts on the drivers and barriers to industry 4.0 adoption. According to the experience of the South Karelia region, efforts to encourage the adoption of Industry 4.0 at the regional level must recognize the region-specific barriers and drivers while adopting a mix of four roles. The identified roles include advocacy for Industry 4.0, ecosystem and business network development, targeted funding, and human resource management initiatives. The study extends the literature by identifying the specific roles of governance and place leadership in innovation adoption and, by extension, managing Industry 4.0-induced revolution, particularly at the regional level within countries.
Presenters
- Igboanua, Chukwuka : LUT University, Finland
Documents
Ivanov, Kiril

Values-based innovation barriers and good practices in sustainability-oriented innovation management
Despite rising awareness for and interest in the topic of values in the context of innovation a systematic overview and a classification of the recurrent barriers to the integration of stakeholder values in innovation activities are still missing. A comprehensive overview of good practices to facilitate values-based innovation (VBI) in the context of SOI is also missing. Due to conceptual confusion, distinct frameworks discussing values and unsystematic evidence about effective practices, managing values for SOI remains difficult. The present study aims to bridge these gaps by drawing evidence from a comprehensive literature review and expert interviews with 17 innovation specialists. It identifies 21 barriers and 28 good practices and classifies them in line with the integrative, generative and directive functions of values. Furthermore, it proposes a conceptual model to explain how management of stakeholder values across the different dimensions of responsible innovation practice can facilitate SOI.
Presenters
- Ivanov, Kiril : HMKW / Leuphana, Germany
Documents
Jakobsen, Henning

Competence-based entrepreneurship based on blending innovation theory
This paper argues that manufacturing start-ups are shaped by the competencies of the founder(s) more than discovered needs in the market then looking at science-/technology-based (eg. from universities), and deeply rooted experience-based entrepreneurship. Current scholarly work of entrepreneurship often focusing on value proposition as the main prerequisite for a successful endeavour, which is challenged by the present analysis. Our findings are based on scrutinizing the start-up trails of 32 Danish manufacturing companies selected from the 100 largest companies in Denmark. This shows that these companies were most dominantly shaped by the founder's competencies, and here these competencies exploitative was blended with opportunity occurred in the community or in the environment. This was just the start-up activity, and for growth this was realized by a following 2th blend of competencies with exploration of discovered (often new) opportunity, which also open up for penitential discoveries of potential emerged blind-spots internal and external.
Presenters
- Jakobsen, Henning : Aarhus University, Denmark
- Gertsen, Frank : Aalborg University, Denmark
Documents
Janssen, Karen

Business Principles for Cascade System in a Regenerative Circular Economy
Cascades -a staircase model from high-quality applications to low(er)-quality applications- are an inherent part of the circular economy. Collaboration is recognized as key competency for implementing circular cascade design. By interviewing stakeholders at different phases in a collaboration, we explored collaboration principles in a cascade system. We conclude that collaboration principles require transparency, sharing and connecting. Partnerships start with an intrinsic motivation and a shared vision towards the regenerative circular system, using a holistic approach that puts humans and nature at its core. Learning collectively is important to do good as a system, in which the commonalities are trust and consciousness over suspicion. Co-creation over self-interest is important for sharing knowledge, resources, and materials. The individual business models of the partners become intertwined in a collaborative business model. Not one organisation is 'exclusively' in charge, a hybrid collective system is required: it alternates between specific contributions (own) and communalities (together).
Presenters
- Janssen, Karen : Avans University of Applied Sciences, Netherlands
Documents